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What happens after I send in my application for CPP disability benefits?

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What happens after I send in my application for CPP disability benefits?

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Reviewed: 
August, 2017
Answer

There’s information about completing your application in How do I apply for CPP disability benefits?

When you send in your application for Canada Pension Plan (CPP) disability benefits, someone who works for the CPP looks at the information. They decide whether or not they think your disability qualifies you for benefits.

The CPP may ask you for more information, if they need more to make a decision.

The CPP does not give you a physical examination before they decide whether to give you benefits. They rely on the information that you give them, and any other information they collect directly from your doctor, former or current employers, or others.

Getting a decision

It usually takes about 4 months to get a decision about your application for CPP disability benefits.

If you don’t hear anything after 3 months, contact the CPP.

The CPP will send you a letter telling you whether or not they approve your application.

If they don’t approve it, they’ll tell you why. They will also usually phone you to tell you your claim has not been approved. You can appeal if you disagree with the decision.

Learn more about this topic
MS Society of Canada - B.C. and Yukon Division
CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
Disability Alliance BC (Created for British Columbia but may be useful for Ontario)

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