{"id":1171661,"date":"2017-11-08T11:33:48","date_gmt":"2017-11-08T16:33:48","guid":{"rendered":""},"modified":"2026-05-12T16:18:50","modified_gmt":"2026-05-12T20:18:50","slug":"que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-ma-demande-dassurance-emploi","status":"publish","type":"questions","link":"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-ma-demande-dassurance-emploi\/","title":{"rendered":"Que faire si je ne suis pas d\u2019accord avec une d\u00e9cision sur ma demande d\u2019assurance-emploi?"},"content":{"rendered":"<p>Service Canada prend des d\u00e9cisions au sujet des demandes de prestations d\u2019assurance-emploi.<\/p>\n<h3>Demandez un r\u00e9examen<\/h3>\n<p>Si vous \u00eates en d\u00e9saccord avec une d\u00e9cision, vous devez <a href=\"\/fr\/resource\/demande-de-r-vision-d-assurance-emploi\/\">demander d\u2019abord une r\u00e9vision de Service Canada<\/a>. C\u2019est gratuit.<\/p>\n<p>Vous pouvez demander un r\u00e9examen pour la plupart des d\u00e9cisions sur votre demande de prestations d\u2019assurance-emploi, par exemple si Service Canada :<\/p>\n<ul>\n<li>a refus\u00e9 de vous donner des prestations ou vous a accord\u00e9 un montant que vous jugez insuffisant,<\/li>\n<li>vous a demand\u00e9 de rembourser une <span class=\"no-glossary\">partie<\/span> des prestations que vous avez re\u00e7ues,<\/li>\n<li>vous a impos\u00e9 une p\u00e9nalit\u00e9, ou<\/li>\n<li>vous a envoy\u00e9 une lettre d\u2019avertissement.<\/li>\n<\/ul>\n<h3>Nouveaux renseignements<\/h3>\n<p>Si vous avez de <strong>nouveaux<\/strong> renseignements ou documents que Service Canada n\u2019avait pas lorsqu\u2019il a pris sa d\u00e9cision, il faut les lui soumettre <strong>d\u00e8s que possible<\/strong>.<\/p>\n<h3>Premier niveau d\u2019appel<\/h3>\n<p>Depuis le 1<sup>er<\/sup> avril 2026, si vous n\u2019\u00eates pas satisfait de la d\u00e9cision li\u00e9e \u00e0 un r\u00e9examen, l\u2019\u00e9tape suivante consiste \u00e0 porter appel devant le <a href=\"\/fr\/resource\/employment-insurance-board-of-appeal-of-canada\/\" target=\"_blank\" rel=\"noopener\">Conseil d\u2019appel en assurance-emploi (CAAE)<\/a>. Pour en savoir plus, lisez <a href=\"\/fr\/questions\/employment-and-work\/comment-faire-appel-aupres-du-conseil-dappel-en-assurance-emploi-du-canada\/\">Comment faire appel aupr\u00e8s du Conseil d\u2019appel en assurance-emploi du Canada?<\/a><\/p>\n<h3>Deuxi\u00e8me niveau d\u2019appel<\/h3>\n<p>Si vous n\u2019\u00eates pas d\u2019accord avec la d\u00e9cision du CAAE, le niveau d\u2019appel suivant est la <a href=\"\/fr\/resource\/division-dappel-assurance-emploi-2\/\" target=\"_blank\" rel=\"noopener\">Division d\u2019appel du Tribunal de la s\u00e9curit\u00e9 sociale<\/a>. Pour en savoir plus, lisez <a href=\"\/fr\/questions\/employment-and-work\/comment-porter-en-appel-une-decision-concernant-ma-demande-dassurance-emploi-devant-le-tribunal-de-la-securite-sociale\/\">Comment porter en appel une d\u00e9cision concernant ma demande d\u2019assurance-emploi devant le Tribunal de la s\u00e9curit\u00e9 sociale?<\/a><\/p>\n<h3>D\u00e9cisions sur les heures assurables ou revenus<\/h3>\n<p>Service Canada <strong>ne peut pas<\/strong> revoir le nombre d\u2019heures ou le montant des revenus assurables.<\/p>\n<p>Si vous jugez ce nombre ou ce montant insatisfaisant, vous pouvez demander une <a href=\"\/fr\/resource\/decisions-aux-fins-du-rpc-et-de-lae\/\" target=\"_blank\" rel=\"noopener\">d\u00e9cision<\/a> \u00e0 l\u2019Agence du revenu du Canada (ARC).<\/p>\n<p>Vous devez pr\u00e9senter votre <span>demande de d\u00e9cision<\/span> \u00e0 l\u2019ARC au plus tard le <a href=\"\/fr\/resource\/demander-une-decision-aux-fins-du-rpc-ae-quand-demander-une-decision\/\" target=\"_blank\" rel=\"noopener\"><strong>29\u00a0juin<\/strong> de l\u2019ann\u00e9e suivant<\/a> celle des heures ou revenus concern\u00e9s. Par exemple, pour des heures ou revenus assurables en\u00a02025, vous devez demander une d\u00e9cision au plus tard le 29\u00a0juin\u00a02026.<\/p>\n<p>Pour en savoir plus, lisez <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-mes-heures-ou-revenus-assurables-par-lassurance-emploi\/\">Que faire si je ne suis pas d\u2019accord avec une d\u00e9cision sur mes heures ou revenus assurables par l\u2019assurance-emploi?<\/a><\/p>\n<h3>Demandez de l\u2019assistance juridique<\/h3>\n<p>Il est recommand\u00e9 de demander des conseils et de l\u2019information \u00e0 votre <a href=\"\/fr\/resource\/community-legal-clinics\/\" target=\"_blank\" rel=\"noopener\">clinique juridique locale<\/a>, qui peut vous renseigner sur la solidit\u00e9 de votre affaire, vos options et les r\u00e9sultats possibles.<\/p>\n<p>Pour en savoir plus, lisez <a href=\"\/fr\/questions\/employment-and-work\/ou-puis-je-obtenir-de-laide-et-des-conseils-relativement-a-mes-droits\/\">O\u00f9 puis-je obtenir de l\u2019aide et des conseils relativement \u00e0 mes droits en tant que travailleur?<\/a><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":3,"featured_media":0,"template":"","legal-topic":[42145,42235,42239],"class_list":["post-1171661","questions","type-questions","status-publish","hentry","legal-topic-employment-and-work","legal-topic-employment-insurance","legal-topic-applying-and-getting-decision"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Que faire si je ne suis pas d\u2019accord avec une d\u00e9cision sur ma demande d\u2019assurance-emploi? - Justice pas-\u00e0-pas<\/title>\n<meta name=\"description\" content=\"Service Canada prend des d\u00e9cisions au sujet des demandes de prestations d\u2019assurance-emploi. 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