{"id":1171704,"date":"2018-08-07T13:54:40","date_gmt":"2018-08-07T17:54:40","guid":{"rendered":""},"modified":"2026-01-29T14:51:19","modified_gmt":"2026-01-29T19:51:19","slug":"un-vendeur-itinerant-exerce-de-la-pression-sur-moi-que-puis-je","status":"publish","type":"questions","link":"https:\/\/stepstojustice.ca\/fr\/questions\/debt-and-consumer-rights\/un-vendeur-itinerant-exerce-de-la-pression-sur-moi-que-puis-je\/","title":{"rendered":"Un vendeur itin\u00e9rant a exerc\u00e9 de la pression sur moi. Que puis-je faire?"},"content":{"rendered":"<p>Si vous achetez, louez ou financez des produits ou des services \u00e0 un vendeur itin\u00e9rant, certaines lois vous prot\u00e8gent contre les \u00ab\u00a0pratiques d\u00e9loyales\u00a0\u00bb. Les r\u00e8gles \u00e9nonc\u00e9es dans ces lois s&#8217;appliquent \u00e0 tout produit ou service totalisant plus de 50\u00a0$ avant les taxes.<\/p>\n<p>Un vendeur itin\u00e9rant est une personne qui se d\u00e9place chez les gens pour essayer de leur vendre quelque chose, par exemple\u00a0:<\/p>\n<ul>\n<li>des services pour leur maison, comme un service de d\u00e9neigement, de toiture ou de s\u00e9curit\u00e9;<\/li>\n<li>des produits pour leur maison, comme des couteaux de cuisine.<\/li>\n<\/ul>\n<p>Depuis le 1<sup>er<\/sup>\u00a0mars\u00a02018, <a href=\"\/fr\/questions\/debt-and-consumer-rights\/que-puis-je-acheter-a-un-vendeur-itinerant\/\">la vente<\/a> \u00e0 domicile des produits et services suivants est interdite, \u00e0 moins qu&#8217;une personne fasse venir un vendeur express\u00e9ment \u00e0 cette fin\u00a0:<\/p>\n<ul>\n<li>chaudi\u00e8res;<\/li>\n<li>conditionneurs d&#8217;air;<\/li>\n<li>\u00e9purateurs d&#8217;air;<\/li>\n<li>purificateurs d&#8217;air;<\/li>\n<li>chauffe-eau;<\/li>\n<li>dispositifs de traitement de l&#8217;eau;<\/li>\n<li>purificateurs d&#8217;eau;<\/li>\n<li>filtres \u00e0 eau;<\/li>\n<li>adoucisseurs d&#8217;eau;<\/li>\n<li>services de nettoyage de conduits;<\/li>\n<li>tout autre produit ou service remplissant une fonction semblable (par exemple un syst\u00e8me de chauffage, ventilation et climatisation).<\/li>\n<\/ul>\n<p>C&#8217;est ce que la loi appelle des produits et services \u00ab\u00a0<strong>prescrits<\/strong>\u00a0\u00bb.<\/p>\n<p>Un vendeur itin\u00e9rant ne peut pas utiliser de pratiques d\u00e9loyales pour vous inciter \u00e0 acheter son produit ou son service. Par exemple, un vendeur ne doit pas user de tromperie ou faire pression sur vous pour que vous achetiez un produit ou un service dont vous n&#8217;avez pas besoin ou que vous n&#8217;avez pas les moyens d&#8217;acheter. Il ne peut pas non plus vous demander un prix d\u00e9raisonnable.<\/p>\n<p>Si le vendeur a utilis\u00e9 une pratique d\u00e9loyale, vous pouvez annuler le contrat \u00e0 tout moment <strong>dans l&#8217;ann\u00e9e <\/strong>qui suit sa signature.<\/p>\n<p>Si vous avez des questions ou des pr\u00e9occupations \u00e0 propos d&#8217;un vendeur itin\u00e9rant avec qui vous avez discut\u00e9 ou \u00e0 qui vous avez achet\u00e9 un produit ou service, appelez Protection du consommateur de l&#8217;Ontario aux coordonn\u00e9es suivantes\u00a0:<\/p>\n<ul>\n<li>416\u00a0326\u20118800 (r\u00e9gion de Toronto) ou 1\u00a0800\u00a0889\u20119768 (sans frais);<\/li>\n<li>ATS\u00a0: 416\u00a0229\u20116086 (r\u00e9gion de Toronto) ou 1\u00a0877\u00a0666\u20116545.<\/li>\n<\/ul>\n<h3>Contrats d&#8217;approvisionnement en \u00e9nergie<\/h3>\n<p>Les d\u00e9taillants d\u2019\u00e9nergie sont des entreprises qui proposent des contrats d\u2019\u00e9lectricit\u00e9 ou de gaz naturel. Ceux qui font du porte-\u00e0-porte doivent suivre des r\u00e8gles diff\u00e9rentes.<\/p>\n<p>Pour en savoir plus sur ces r\u00e8gles et sur vos recours en cas de conflit avec un d\u00e9taillant d\u2019\u00e9nergie, lisez nos <a href=\"https:\/\/stepstojustice.ca\/fr\/legal-topic\/debt-and-consumer-rights\/energy-contracts\/\">questions<\/a>\u00a0sur les contrats d&#8217;\u00e9nergie.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":3,"featured_media":0,"template":"","legal-topic":[42143,42172,42173,42174,42175],"class_list":["post-1171704","questions","type-questions","status-publish","hentry","legal-topic-debt-and-consumer-rights","legal-topic-door-door-sales","legal-topic-contracts-services","legal-topic-problems-services","legal-topic-complaints"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Un vendeur itin\u00e9rant a exerc\u00e9 de la pression sur moi. 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