{"id":1171706,"date":"2018-08-07T13:29:24","date_gmt":"2018-08-07T17:29:24","guid":{"rendered":""},"modified":"2026-01-29T14:47:01","modified_gmt":"2026-01-29T19:47:01","slug":"que-puis-je-acheter-a-un-vendeur-itinerant","status":"publish","type":"questions","link":"https:\/\/stepstojustice.ca\/fr\/questions\/debt-and-consumer-rights\/que-puis-je-acheter-a-un-vendeur-itinerant\/","title":{"rendered":"Que puis-je acheter \u00e0 un vendeur itin\u00e9rant?"},"content":{"rendered":"<p>La <a class=\"links-link ext new-link\" href=\"\/fr\/resource\/loi-de-2002-sur-la-protection-du-consommateur\/\" target=\"_blank\" rel=\"noopener\"><em>Loi sur la protection du consommateur<\/em><\/a> de l&#8217;Ontario d\u00e9finit les <a href=\"\/fr\/questions\/debt-and-consumer-rights\/jai-achete-quelque-chose-a-un-vendeur-itinerant-puis-je-annuler\/\">r\u00e8gles qui vous prot\u00e8gent<\/a> lorsque vous achetez, louez ou financez des produits ou des services \u00e0 un vendeur itin\u00e9rant. Ces r\u00e8gles s&#8217;appliquent \u00e0 tout produit ou service totalisant plus de 50\u00a0$ avant les taxes.<\/p>\n<p>Un vendeur itin\u00e9rant est une personne qui se d\u00e9place chez les gens pour essayer de leur vendre quelque chose, par exemple\u00a0:<\/p>\n<ul>\n<li>des services pour leur maison, comme un service de d\u00e9neigement, de toiture ou de s\u00e9curit\u00e9;<\/li>\n<li>des produits pour leur maison, comme des couteaux de cuisine.<\/li>\n<\/ul>\n<h3>Ventes itin\u00e9rantes interdites<\/h3>\n<p>Le 1<sup>er<\/sup>\u00a0mars\u00a02018, de nouvelles r\u00e8gles sont entr\u00e9es en vigueur pour la vente itin\u00e9rante des produits et services suivants\u00a0:<\/p>\n<ul>\n<li>chaudi\u00e8res;<\/li>\n<li>conditionneurs d&#8217;air;<\/li>\n<li>\u00e9purateurs d&#8217;air;<\/li>\n<li>purificateurs d&#8217;air;<\/li>\n<li>chauffe-eau;<\/li>\n<li>dispositifs de traitement de l&#8217;eau;<\/li>\n<li>purificateurs d&#8217;eau;<\/li>\n<li>filtres \u00e0 eau;<\/li>\n<li>adoucisseurs d&#8217;eau;<\/li>\n<li>services de nettoyage de conduits;<\/li>\n<li>tout autre produit ou service remplissant une fonction semblable (par exemple un syst\u00e8me de chauffage, ventilation et climatisation).<\/li>\n<\/ul>\n<p>C&#8217;est ce que la loi appelle des produits et services \u00ab\u00a0<strong>prescrits<\/strong>\u00a0\u00bb.<\/p>\n<p>Si vous avez des questions ou des pr\u00e9occupations \u00e0 propos d&#8217;un vendeur itin\u00e9rant avec qui vous avez discut\u00e9 ou \u00e0 qui vous avez achet\u00e9 un produit ou service, appelez Protection du consommateur de l&#8217;Ontario aux coordonn\u00e9es suivantes\u00a0:<\/p>\n<ul>\n<li>416\u00a0326\u20118800 (r\u00e9gion de Toronto) ou 1\u00a0800\u00a0889\u20119768 (sans frais);<\/li>\n<li>ATS\u00a0: 416\u00a0229\u20116086 (r\u00e9gion de Toronto) ou 1\u00a0877\u00a0666\u20116545.<\/li>\n<\/ul>\n<h3>Contrats d&#8217;approvisionnement en \u00e9nergie<\/h3>\n<p>Les d\u00e9taillants d\u2019\u00e9nergie sont des entreprises qui proposent des contrats d\u2019\u00e9lectricit\u00e9 ou de gaz naturel. Ceux qui font du porte-\u00e0-porte doivent suivre des r\u00e8gles diff\u00e9rentes.<\/p>\n<p>Pour en savoir plus sur ces r\u00e8gles et sur vos recours en cas de conflit avec un d\u00e9taillant d\u2019\u00e9nergie, lisez nos <a href=\"https:\/\/stepstojustice.ca\/fr\/legal-topic\/debt-and-consumer-rights\/energy-contracts\/\">questions<\/a>\u00a0sur les contrats d&#8217;\u00e9nergie.<\/p>\n<p>.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":3,"featured_media":0,"template":"","legal-topic":[42143,42172,42173],"class_list":["post-1171706","questions","type-questions","status-publish","hentry","legal-topic-debt-and-consumer-rights","legal-topic-door-door-sales","legal-topic-contracts-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Que puis-je acheter \u00e0 un vendeur itin\u00e9rant? 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Should I buy it?), removed a step, updated steps, and related questions\/resources. \r\nFM: 2018-03-01 Updated to state \"under review\" for question and each step.\r\nFW: updated November 17, 2021","date_mvzg7sr921":"","textarea_0ej69ng0xn48":"","file_1s3spou4tld":[{"icon":"<img width=\"48\" height=\"64\" src=\"https:\/\/stepstojustice.ca\/wp-includes\/images\/media\/document.png\" alt=\"\">","name":"2018%2009%2003%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","path":"\/home\/stepstojustice\/public_html\/system\/files\/2018%2009%2003%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","url":"https:\/\/stepstojustice.ca\/system\/files\/2018%2009%2003%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","title":"2018%2009%2003%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL","edit_link":""},{"icon":"<img width=\"48\" height=\"64\" src=\"https:\/\/stepstojustice.ca\/wp-includes\/images\/media\/document.png\" alt=\"\">","name":"2018%2018%2007%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","path":"\/home\/stepstojustice\/public_html\/system\/files\/2018%2018%2007%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","url":"https:\/\/stepstojustice.ca\/system\/files\/2018%2018%2007%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL.docx","title":"2018%2018%2007%20what%20can%20i%20buy%20from%20a%20door-to-door%20FINAL","edit_link":""}],"text_0iky8vwgh18v":"marianne.stephens","date_e0vrot0tvds":"2018-08-07 13:29:24 -0400","text_y2tadrpr98":"added primary topic field","number_98lw0j89q05":"2002","post_0glwwksj820p":[1171705,1171701,1171703],"questions_to_resources_to":["1239138","1186874","1186104","1186880"],"questions_to_guided_pathways_to":[],"questions_to_alerts_to":[],"questions_to_steps_to":["1176555","1176556","1176557","1176558","1176559"]},"_links":{"self":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/questions\/1171706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/questions"}],"about":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/types\/questions"}],"author":[{"embeddable":true,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":4,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/questions\/1171706\/revisions"}],"predecessor-version":[{"id":1276732,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/questions\/1171706\/revisions\/1276732"}],"wp:attachment":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/media?parent=1171706"}],"wp:term":[{"taxonomy":"legal-topic","embeddable":true,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/legal-topic?post=1171706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}