{"id":1279636,"date":"2026-05-05T10:05:56","date_gmt":"2026-05-05T14:05:56","guid":{"rendered":"https:\/\/stepstojustice.ca\/questions\/\/how-do-i-appeal-to-the-employment-insurance-board-of-appeal\/"},"modified":"2026-05-12T16:00:03","modified_gmt":"2026-05-12T20:00:03","slug":"comment-faire-appel-aupres-du-conseil-dappel-en-assurance-emploi-du-canada","status":"publish","type":"questions","link":"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/comment-faire-appel-aupres-du-conseil-dappel-en-assurance-emploi-du-canada\/","title":{"rendered":"Comment faire appel aupr\u00e8s du Conseil d\u2019appel en assurance-emploi du Canada?"},"content":{"rendered":"\n<p>Si vous \u00eates en d\u00e9saccord avec une d\u00e9cision de l\u2019assurance-emploi (AE), vous devez d\u2019abord demander une <a href=\"\/fr\/resource\/demande-de-r-vision-d-assurance-emploi\/\" target=\"_blank\" rel=\"noopener\">r\u00e9vision<\/a> \u00e0 Service Canada. Pour en savoir plus, consultez l\u2019article <a href=\"\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-concernant-ma\/\">Que faire si je ne suis pas d\u2019accord avec une d\u00e9cision concernant ma demande d\u2019assurance-emploi?<\/a>.<\/p>\n<p>Si vous n\u2019\u00eates pas d\u2019accord avec la d\u00e9cision, vous pouvez la porter en appel devant le <a href=\"\/fr\/resource\/le-processus-dappel-2\/\" target=\"_blank\" rel=\"noopener\">Conseil d\u2019appel en assurance-emploi du Canada (CAAE)<\/a>. Cette nouvelle instance est en place depuis le 1<sup>er<\/sup>\u00a0avril\u00a02026.<\/p>\n<p>Vous ne pouvez pas faire appel aupr\u00e8s du CAAE tant que le processus de r\u00e9vision de Service Canada n\u2019est pas termin\u00e9.<\/p>\n<div class=\"info-box view2\">\n<p>Le processus sera diff\u00e9rent si vous \u00eates en d\u00e9saccord avec les heures assurables ou les<strong> revenus<\/strong>. Pour en savoir plus, consultez l\u2019article <a href=\"\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-mes-heures-ou-revenus-assurables-par-lassurance-emploi\/\">Que faire si je ne suis pas d\u2019accord avec une d\u00e9cision sur mes heures assurables ou revenus par l\u2019assurance-emploi?.<\/a><\/p>\n<\/div>\n<h3>Quand faire appel aupr\u00e8s du CAAE<\/h3>\n<p>Vous pourriez faire appel de la d\u00e9cision de Service Canada concernant votre demande de r\u00e9vision dans les cas suivants\u00a0:<\/p>\n<ul>\n<li>Service Canada refuse de vous verser vos prestations;<\/li>\n<li>vous avez re\u00e7u un paiement exc\u00e9dentaire ou devez rembourser des prestations;<\/li>\n<li>vous avez re\u00e7u une lettre d\u2019avertissement;<\/li>\n<li>vous avez \u00e9t\u00e9 p\u00e9nalis\u00e9 mais n\u2019avez pas fait de fausse d\u00e9claration.<\/li>\n<\/ul>\n<p>Faire une fausse d\u00e9claration signifie que vous avez fait une affirmation \u00e0 Service Canada qui\u00a0:<\/p>\n<ul>\n<li>\u00e9tait fausse,<\/li>\n<li>\u00e9tait trompeuse, ou<\/li>\n<li>omettait des renseignements importants.<\/li>\n<\/ul>\n<p>Vous devez l\u2019avoir fait de fa\u00e7on intentionnelle.<\/p>\n<p>Le <span>CAAE<\/span> est distinct de Service Canada. Sa d\u00e9cision peut \u00eatre diff\u00e9rente.<\/p>\n<h3>Avant le 1<sup>er<\/sup>\u00a0avril\u00a02026<\/h3>\n<p>Avant, les appels des d\u00e9cisions de Service Canada concernant une demande de r\u00e9vision \u00e9taient dirig\u00e9s vers la\u00a0<a href=\"\/fr\/resource\/ei-general-division-first-level-of-appeal\/\" target=\"_blank\" rel=\"noopener\">division g\u00e9n\u00e9rale du Tribunal de la s\u00e9curit\u00e9 sociale (TSS)<\/a>. Les appels de premier niveau commenc\u00e9s avant le 1<sup>er<\/sup>\u00a0avril\u00a02026 <a href=\"\/fr\/resource\/changements-au-processus-dappel-en-assurance-emploi\/\" target=\"_blank\" rel=\"noopener\">continueront d\u2019\u00eatre trait\u00e9s par la division g\u00e9n\u00e9rale<\/a>.<\/p>\n<h3>Niveaux d\u2019appel<\/h3>\n<p>Le <strong>premier niveau<\/strong> est l\u2019appel devant le CAAE ou, anciennement, devant la division g\u00e9n\u00e9rale du TSS.<\/p>\n<p>Si vous n\u2019\u00eates pas d\u2019accord avec la d\u00e9cision du CAAE ou de la division g\u00e9n\u00e9rale, vous pouvez faire appel au <strong>deuxi\u00e8me niveau<\/strong>. Ce niveau rel\u00e8ve de la <a href=\"\/fr\/resource\/votre-appel-division-dappel-assurance-emploi\/\" target=\"_blank\" rel=\"noopener\">division d\u2019appel du Tribunal de la s\u00e9curit\u00e9 sociale (TSS)<\/a>.<\/p>\n<h3>Appel concernant une question constitutionnelle<\/h3>\n<p>Le CAAE ne peut examiner aucune <a href=\"\/fr\/resource\/appels-fondes-sur-une-question-constitutionnelle\/\" target=\"_blank\" rel=\"noopener\">question portant sur le droit constitutionnel<\/a>. Il s\u2019agit de sujets touchant aux lois constitutionnelles, dont la <em>Charte canadienne des droits et libert\u00e9s<\/em>. Ces appels se font devant la division d\u2019appel du Tribunal de la s\u00e9curit\u00e9 sociale.<\/p>\n<p>Pour en savoir plus, consultez l\u2019article <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/comment-porter-en-appel-une-decision-concernant-ma-demande-dassurance-emploi-devant-le-tribunal-de-la-securite-sociale\/\">Comment porter en appel une d\u00e9cision concernant ma demande d\u2019assurance-emploi devant le Tribunal de la s\u00e9curit\u00e9 sociale?<\/a>.\u00a0<\/p>\n<h3>Demander de l\u2019assistance juridique<\/h3>\n<p>Il est recommand\u00e9 de demander des conseils et de l\u2019information \u00e0 votre <a href=\"\/fr\/resource\/community-legal-clinics\/\" target=\"_blank\" rel=\"noopener\">clinique juridique locale<\/a>. Elle pourra discuter avec vous du bien-fond\u00e9 de votre affaire, de vos options et des r\u00e9sultats possibles.\u00a0<\/p>\n<p>Pour en savoir plus, consultez l\u2019article <a href=\"\/fr\/questions\/employment-and-work\/ou-puis-je-obtenir-de-laide-et-des-conseils-relativement-a-mes-droits\/\">O\u00f9 puis-je obtenir de l\u2019aide et des conseils relativement \u00e0 mes droits en tant que travailleur?<\/a>.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":6,"featured_media":0,"template":"","legal-topic":[42145,42235,42239],"class_list":["post-1279636","questions","type-questions","status-publish","hentry","legal-topic-employment-and-work","legal-topic-employment-insurance","legal-topic-applying-and-getting-decision"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comment faire appel aupr\u00e8s du Conseil d\u2019appel en assurance-emploi du Canada? - Justice pas-\u00e0-pas<\/title>\n<meta name=\"description\" content=\"Si vous \u00eates en d\u00e9saccord avec une d\u00e9cision de l\u2019assurance-emploi (AE), vous devez d\u2019abord demander une r\u00e9vision \u00e0 Service Canada. 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