{"id":1175546,"date":"2019-08-26T16:12:01","date_gmt":"2019-08-26T20:12:01","guid":{"rendered":""},"modified":"2023-01-10T12:29:16","modified_gmt":"2023-01-10T17:29:16","slug":"4-renseignez-vous-sur-le-processus-dappel-a-la-division-generale-2","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/income-assistance\/4-renseignez-vous-sur-le-processus-dappel-a-la-division-generale-2\/","title":{"rendered":"4. Renseignez-vous sur le processus d\u2019appel \u00e0 la Division g\u00e9n\u00e9rale"},"content":{"rendered":"<p>Une fois que la <a class=\"links-link ext\" href=\"\/fr\/resource\/comment-faire-un-appel-relatif-la-s-curit-de-la-vieillesse-division-g-n-rale-1\/\" target=\"_blank\" rel=\"noopener\">Division g\u00e9n\u00e9rale<\/a> du Tribunal de la s\u00e9curit\u00e9 sociale (TSS) a re\u00e7u votre avis d\u2019appel et les documents s\u2019y rapportant, elle vous enverra une lettre vous informant qu\u2019elle les a re\u00e7us.<\/p>\n<p>Ensuite, le TSS communiquera avec Emploi et D\u00e9veloppement social Canada (EDSC), le minist\u00e8re dont rel\u00e8ve <a class=\"links-link ext\" href=\"\/fr\/resource\/service-canada-1-1-1\/\" target=\"_blank\" rel=\"noopener\">Service Canada<\/a>. Il lui demandera une copie de tous les documents concernant la d\u00e9cision prise par Service Canada au sujet de votre demande de pension de la S\u00e9curit\u00e9 de la vieillesse (SV).<\/p>\n<p>Cela fait, le TSS vous enverra une lettre expliquant le processus d\u2019appel, avec les documents d\u2019EDSC. Il vous enverra \u00e9galement un formulaire d\u2019avis de proc\u00e9der, que vous devrez leur retourner apr\u00e8s l\u2019avoir rempli. Ce formulaire indique au TSS que vous \u00eates pr\u00eat pour la suite de votre appel.<\/p>\n<p>Enfin, le TSS remet \u00e0 EDSC les copies des documents que vous lui avez fait parvenir.<\/p>\n<h3>Audience<\/h3>\n<p>Le TSS vous enverra un avis \u00e9crit avec la date de l&#8217;audience. Vous avez le choix entre une audience par t\u00e9l\u00e9phone, par vid\u00e9oconf\u00e9rence, en personne ou sous la forme d\u2019un questionnaire \u00e9crit. Si vous pr\u00e9f\u00e9rez une audience en personne, en fixer la date pourrait prendre plus de temps.<\/p>\n<h3>D\u00e9cision<\/h3>\n<p>Le TSS t\u00e2che de rendre ses d\u00e9cisions en respectant <a class=\"links-link ext\" href=\"\/fr\/resource\/normes-de-service\/\" target=\"_blank\" rel=\"noopener\">certains d\u00e9lais<\/a>. Cependant, une d\u00e9cision en appel demande habituellement plusieurs mois.<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","class_list":["post-1175546","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4. 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