{"id":1175549,"date":"2019-08-26T15:49:22","date_gmt":"2019-08-26T19:49:22","guid":{"rendered":""},"modified":"2021-11-18T11:05:21","modified_gmt":"2021-11-18T16:05:21","slug":"1-demandez-votre-dossier-a-la-sv","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/income-assistance\/1-demandez-votre-dossier-a-la-sv\/","title":{"rendered":"1. Demandez votre dossier \u00e0 la SV"},"content":{"rendered":"<p>Il se peut que la lettre n\u2019explique pas clairement pourquoi <a class=\"links-link ext\" href=\"\/fr\/resource\/service-canada-1-1-1\/\" target=\"_blank\" rel=\"noopener\">Service Canada<\/a> a conclu que\u00a0:<\/p>\n<ul>\n<li>vous n\u2019\u00eates pas admissible \u00e0 la pension de la S\u00e9curit\u00e9 de la vieillesse (SV), ou<\/li>\n<li>vous n\u2019avez droit qu\u2019\u00e0 tel ou tel montant de prestations.<\/li>\n<\/ul>\n<p>Dans ce cas, vous pourriez demander une copie de votre dossier \u00e0 la SV. Vous en avez le droit en vertu d\u2019une loi f\u00e9d\u00e9rale intitul\u00e9e <a class=\"links-link ext\" href=\"\/fr\/resource\/la-loi-sur-la-protection-des-renseignements-personnels\/\" target=\"_blank\" rel=\"noopener\"><em>Loi sur la protection des renseignements personnels<\/em><\/a><em>.<\/em><\/p>\n<p>Une fois que vous l\u2019aurez en main, votre dossier vous aidera \u00e0 comprendre pourquoi Service Canada a pris cette d\u00e9cision et \u00e0 savoir ce qu\u2019il vous faut joindre \u00e0 votre demande de r\u00e9examen. Consultez l\u2019\u00e9tape\u00a02 pour en savoir plus.<\/p>\n<p>Avec ou sans votre dossier, assurez-vous de demander le r\u00e9examen <strong>dans les 90\u00a0jours<\/strong> qui suivent la date \u00e0 laquelle vous avez re\u00e7u la lettre de d\u00e9cision de Service Canada.<\/p>\n<h3>Comment obtenir une copie de votre dossier<\/h3>\n<p>Vous devez demander votre dossier au <strong>coordonnateur de l\u2019acc\u00e8s \u00e0 l\u2019information et de la protection des renseignements personnels (AIPRP)<\/strong> d\u2019Emploi et D\u00e9veloppement social Canada, qui est le nom officiel du minist\u00e8re f\u00e9d\u00e9ral dont rel\u00e8ve Service Canada.<\/p>\n<p>Vous pouvez faire la demande <a class=\"links-link ext\" href=\"\/fr\/resource\/access-to-information-and-privacy-atip-online-request\/\" target=\"_blank\" rel=\"noopener\">en ligne<\/a>, ou remplir le <a class=\"links-link ext\" href=\"\/fr\/resource\/formulairede-demande-d-acc-s-des-renseignements-personnels\/\" target=\"_blank\" rel=\"noopener\">formulaire de demande d\u2019acc\u00e8s \u00e0 des renseignements personnels<\/a> et l\u2019envoyer au coordonnateur de l\u2019AIPRP.<\/p>\n<p>La loi exige que ce coordonnateur vous r\u00e9ponde dans un d\u00e9lai de 30\u00a0jours \u00e0 compter de la date o\u00f9 vous demandez votre dossier. Ce dernier\u00a0:<\/p>\n<ul>\n<li>vous remettra votre dossier, ou vous enverra une lettre dans laquelle il vous expliquera pourquoi l\u2019envoi de votre dossier prendra plus de temps.<\/li>\n<\/ul>\n<p>Il se peut qu\u2019il manque des parties \u00e0 votre dossier. Dans ce cas, le coordonnateur de l\u2019AIPRP doit vous expliquer pourquoi. En droit, on parle alors d\u2019information retir\u00e9e ou masqu\u00e9e.<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","class_list":["post-1175549","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>1. 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