{"id":1175612,"date":"2019-10-28T16:04:35","date_gmt":"2019-10-28T20:04:35","guid":{"rendered":""},"modified":"2021-12-14T14:46:39","modified_gmt":"2021-12-14T19:46:39","slug":"2-consultez-lagence-de-recouvrement-ou-votre-creancier","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/2-consultez-lagence-de-recouvrement-ou-votre-creancier\/","title":{"rendered":"2. Consultez l\u2019agence de recouvrement ou votre cr\u00e9ancier"},"content":{"rendered":"<p>Si vous croyez que vous ne devez pas le montant r\u00e9clam\u00e9, la premi\u00e8re chose \u00e0 faire est de vous adresser \u00e0 l\u2019agence. Dans certains cas, vous pouvez lui dire au t\u00e9l\u00e9phone que:<\/p>\n<ul>\n<li>vous ne devez rien, ou<\/li>\n<li>ils ont \u00e9t\u00e9 mal inform\u00e9s.<\/li>\n<\/ul>\n<p>Expliquez-lui votre situation. Par exemple, il se pourrait que vous\u00a0:<\/p>\n<ul>\n<li>n\u2019ayez jamais eu cette dette;<\/li>\n<li>ayez d\u00e9j\u00e0 tout rembours\u00e9 \u00e0 votre cr\u00e9ancier, c\u2019est-\u00e0-dire le particulier ou la soci\u00e9t\u00e9 \u00e0 qui vous deviez l\u2019argent;<\/li>\n<li>deviez moins d\u2019argent que ce que dit l\u2019agence.<\/li>\n<\/ul>\n<p>Si vous avez d\u00e9j\u00e0 pay\u00e9 la dette, n\u2019oubliez pas de consulter le cr\u00e9ancier aussi.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":3,"featured_media":0,"template":"","class_list":["post-1175612","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>2. 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