{"id":1175855,"date":"2020-09-28T14:04:51","date_gmt":"2020-09-28T18:04:51","guid":{"rendered":""},"modified":"2021-12-14T12:49:11","modified_gmt":"2021-12-14T17:49:11","slug":"3-renseignez-vous-sur-les-periodes-dessai","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/3-renseignez-vous-sur-les-periodes-dessai\/","title":{"rendered":"3. Renseignez-vous sur les p\u00e9riodes d&#8217;essai"},"content":{"rendered":"<p>Si vous signez un contrat de t\u00e9l\u00e9phonie cellulaire qui pr\u00e9voit des frais d&#8217;annulation, il doit y avoir une clause vous accordant une p\u00e9riode d&#8217;essai d&#8217;au moins 15\u00a0jours. La p\u00e9riode d&#8217;essai commence le jour de la connexion initiale de votre t\u00e9l\u00e9phone aux services. On appelle parfois cela un \u00ab\u00a0d\u00e9lai de r\u00e9flexion\u00a0\u00bb.<\/p>\n<p>Pendant cette p\u00e9riode, vous pouvez annuler votre contrat sans frais. Votre fournisseur ne pourra exiger aucuns frais suppl\u00e9mentaires si vous annulez le contrat.<\/p>\n<p>Pour <a href=\"\/fr\/questions\/debt-and-consumer-rights\/je-veux-annuler-mon-contrat-de-t\u00e9l\u00e9phonie-cellulaire-que-dois-je\/\">annuler le contrat<\/a> pendant la p\u00e9riode d&#8217;essai, vous devez\u00a0:<\/p>\n<ul>\n<li>avoir utilis\u00e9 moins de la moiti\u00e9 de la limite pr\u00e9vue au contrat pour le temps de communication orale, les textos et les donn\u00e9es;<\/li>\n<li>rendre au fournisseur les t\u00e9l\u00e9phones ou accessoires fournis gratuitement ou au rabais dans un \u00e9tat presque neuf et dans l&#8217;emballage d&#8217;origine.<\/li>\n<\/ul>\n<h3>Si vous avez un handicap<\/h3>\n<p>Si vous avez un handicap, vous avez droit \u00e0 <strong>une p\u00e9riode d&#8217;essai de 30\u00a0jours<\/strong>. Pendant cette p\u00e9riode, vous pouvez utiliser le t\u00e9l\u00e9phone jusqu&#8217;\u00e0 la limite pr\u00e9vue au contrat pour le temps de communication orale, les textos et les donn\u00e9es.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":3,"featured_media":0,"template":"","class_list":["post-1175855","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3. 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