{"id":1201552,"date":"2021-05-10T15:27:08","date_gmt":"2021-05-10T19:27:08","guid":{"rendered":"https:\/\/stepstojustice.ca\/?post_type=steps&#038;p=1201552"},"modified":"2023-03-02T10:18:00","modified_gmt":"2023-03-02T15:18:00","slug":"3-signalez-les-mauvais-traitements-2","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/","title":{"rendered":"3. Signalez les mauvais traitements"},"content":{"rendered":"<p>Si un r\u00e9sident d&#8217;une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le <strong>9\u20111\u20111<\/strong>. La police peut enqu\u00eater sur tous les crimes commis dans ce type d&#8217;\u00e9tablissement.<\/p>\n<p>Si vous croyez qu&#8217;un <span class=\"no-glossary\">crime<\/span> a \u00e9t\u00e9 commis, mais que ce n&#8217;est pas une urgence, appelez votre poste de police. Vous pouvez aussi signaler un <span class=\"no-glossary\">crime<\/span> de fa\u00e7on anonyme au programme <a href=\"\/fr\/resource\/association-canadienne-dechec-au-crime-disponible-en-anglais-seulement\/\" target=\"_blank\" rel=\"noopener\">\u00c9chec au crime<\/a>. Appelez au <strong>1\u00a0800\u00a0222\u20118477<\/strong> ou signalez l&#8217;incident <a href=\"\/fr\/resource\/association-canadienne-dechec-au-crime-submit-a-tip-disponible-en-anglais-seulement\/\" target=\"_blank\" rel=\"noopener\">sur le site Web<\/a> de l&#8217;organisme.<\/p>\n<h3>Signaler un cas \u00e0 l&#8217;ORMR<\/h3>\n<p>L&#8217;Office de r\u00e9glementation des maisons de retraite (ORMR) a la mission de s&#8217;assurer que les maisons de retraite respectent les lois qui les r\u00e9gissent.<\/p>\n<p>Vous pouvez <a href=\"\/fr\/resource\/signaler-un-prejudice\/\" target=\"_blank\" rel=\"noopener\">signaler les mauvais traitements \u00e0 l&#8217;ORMR<\/a> en appelant au <strong>1\u00a0855\u00a0275\u20117472<\/strong>. Vous pouvez aussi faire un <strong>signalement par \u00e9crit<\/strong> en remplissant le <a href=\"\/fr\/resource\/formulaire-de-rapport-dincident\/\" target=\"_blank\" rel=\"noopener\">Formulaire de rapport d&#8217;incident<\/a>. Vous y trouverez la marche \u00e0 suivre pour envoyer le formulaire par la poste, t\u00e9l\u00e9copieur ou courriel.<\/p>\n<p>Quand vous faites un signalement, vous n&#8217;avez pas \u00e0 donner votre nom. Mais sans votre nom et vos coordonn\u00e9es, l&#8217;ORMR ne pourra pas\u00a0:<\/p>\n<ul>\n<li>vous demander d&#8217;autres renseignements;<\/li>\n<li>vous dire les mesures qu&#8217;il prendra.<\/li>\n<\/ul>\n<h3>Renseignements \u00e0 fournir<\/h3>\n<p>Donnez autant de d\u00e9tails que possible dans votre signalement. Il sera ainsi plus facile pour l&#8217;ORMR de faire enqu\u00eate.<\/p>\n<p>Vous <strong>devez<\/strong> fournir\u00a0:<\/p>\n<ul>\n<li>le nom de l&#8217;\u00e9tablissement;<\/li>\n<li>son adresse et la ville ou la municipalit\u00e9 o\u00f9 il se trouve;<\/li>\n<li>une description des \u00e9v\u00e9nements, y compris s&#8217;il s&#8217;agissait d&#8217;un \u00e9v\u00e9nement isol\u00e9 ou d&#8217;un probl\u00e8me r\u00e9current;<\/li>\n<li>le moment et l&#8217;endroit o\u00f9 il est survenu si c&#8217;est un incident pr\u00e9cis (p.\u00a0ex., \u00e0 l&#8217;int\u00e9rieur ou \u00e0 l&#8217;ext\u00e9rieur de l&#8217;\u00e9tablissement);<\/li>\n<li>les personnes impliqu\u00e9es.<\/li>\n<\/ul>\n<h3>Signaler le cas \u00e0 la direction de la maison de retraite<\/h3>\n<p>Vous pouvez aussi faire votre signalement \u00e0 la direction de la maison de retraite, par t\u00e9l\u00e9phone ou dans une lettre.<\/p>\n<p>Notez \u00e0 qui vous avez parl\u00e9, ce qui a \u00e9t\u00e9 dit et ce que les responsables de l&#8217;\u00e9tablissement comptent faire.<\/p>\n<p>L&#8217;exploitant de la maison de retraite devra\u00a0:<\/p>\n<ul>\n<li><a href=\"\/fr\/resource\/signaler-un-prejudice\/\" target=\"_blank\" rel=\"noopener\">informer l&#8217;ORMR du cas que vous lui avez signal\u00e9<\/a><a href=\"https:\/\/stepstojustice.ca\/resource\/reporting-harm\/\">;<\/a><\/li>\n<li>appeler la police imm\u00e9diatement s&#8217;il peut s&#8217;agir d&#8217;un <span class=\"no-glossary\">crime<\/span>.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":6,"featured_media":0,"template":"","class_list":["post-1201552","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3. Signalez les mauvais traitements - Justice pas-\u00e0-pas<\/title>\n<meta name=\"description\" content=\"Si un r\u00e9sident d&#039;une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3. Signalez les mauvais traitements - Justice pas-\u00e0-pas\" \/>\n<meta property=\"og:description\" content=\"Si un r\u00e9sident d&#039;une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Justice pas-\u00e0-pas\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CLEOLegalRights\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-02T15:18:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/stepstojustice.ca\/wp-content\/uploads\/Steps-to-Justice-logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CLEOLegalRights\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/\",\"url\":\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/\",\"name\":\"3. Signalez les mauvais traitements - Justice pas-\u00e0-pas\",\"isPartOf\":{\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#website\"},\"datePublished\":\"2021-05-10T19:27:08+00:00\",\"dateModified\":\"2023-03-02T15:18:00+00:00\",\"description\":\"Si un r\u00e9sident d'une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type\",\"breadcrumb\":{\"@id\":\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/stepstojustice.ca\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Next steps\",\"item\":\"https:\/\/stepstojustice.ca\/fr\/steps\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"3. Signalez les mauvais traitements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#website\",\"url\":\"https:\/\/stepstojustice.ca\/fr\/\",\"name\":\"Justice pas-\u00e0-pas\",\"description\":\"Step-by-step information about legal problems\",\"publisher\":{\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/stepstojustice.ca\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#organization\",\"name\":\"Justice pas-\u00e0-pas\",\"url\":\"https:\/\/stepstojustice.ca\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/stepstojustice.ca\/wp-content\/uploads\/2020\/10\/logo-s2j.png\",\"contentUrl\":\"https:\/\/stepstojustice.ca\/wp-content\/uploads\/2020\/10\/logo-s2j.png\",\"width\":1000,\"height\":146,\"caption\":\"Justice pas-\u00e0-pas\"},\"image\":{\"@id\":\"https:\/\/stepstojustice.ca\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CLEOLegalRights\/\",\"https:\/\/x.com\/CLEOLegalRights\",\"https:\/\/www.instagram.com\/communitylegaleducationon\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"3. Signalez les mauvais traitements - Justice pas-\u00e0-pas","description":"Si un r\u00e9sident d'une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/","og_locale":"fr_FR","og_type":"article","og_title":"3. Signalez les mauvais traitements - Justice pas-\u00e0-pas","og_description":"Si un r\u00e9sident d'une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type","og_url":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/","og_site_name":"Justice pas-\u00e0-pas","article_publisher":"https:\/\/www.facebook.com\/CLEOLegalRights\/","article_modified_time":"2023-03-02T15:18:00+00:00","og_image":[{"width":1200,"height":650,"url":"https:\/\/stepstojustice.ca\/wp-content\/uploads\/Steps-to-Justice-logo.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@CLEOLegalRights","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/","url":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/","name":"3. Signalez les mauvais traitements - Justice pas-\u00e0-pas","isPartOf":{"@id":"https:\/\/stepstojustice.ca\/fr\/#website"},"datePublished":"2021-05-10T19:27:08+00:00","dateModified":"2023-03-02T15:18:00+00:00","description":"Si un r\u00e9sident d'une maison de retraite est bless\u00e9 ou menac\u00e9, appelez le 9\u20111\u20111. La police peut enqu\u00eater sur tous les crimes commis dans ce type","breadcrumb":{"@id":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/3-signalez-les-mauvais-traitements-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/stepstojustice.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Next steps","item":"https:\/\/stepstojustice.ca\/fr\/steps\/"},{"@type":"ListItem","position":3,"name":"3. Signalez les mauvais traitements"}]},{"@type":"WebSite","@id":"https:\/\/stepstojustice.ca\/fr\/#website","url":"https:\/\/stepstojustice.ca\/fr\/","name":"Justice pas-\u00e0-pas","description":"Step-by-step information about legal problems","publisher":{"@id":"https:\/\/stepstojustice.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/stepstojustice.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/stepstojustice.ca\/fr\/#organization","name":"Justice pas-\u00e0-pas","url":"https:\/\/stepstojustice.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/stepstojustice.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/stepstojustice.ca\/wp-content\/uploads\/2020\/10\/logo-s2j.png","contentUrl":"https:\/\/stepstojustice.ca\/wp-content\/uploads\/2020\/10\/logo-s2j.png","width":1000,"height":146,"caption":"Justice pas-\u00e0-pas"},"image":{"@id":"https:\/\/stepstojustice.ca\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CLEOLegalRights\/","https:\/\/x.com\/CLEOLegalRights","https:\/\/www.instagram.com\/communitylegaleducationon\/"]}]}},"meta_box":{"questions_to_steps_from":["1201216"]},"_links":{"self":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/steps\/1201552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/steps"}],"about":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/types\/steps"}],"author":[{"embeddable":true,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":11,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/steps\/1201552\/revisions"}],"predecessor-version":[{"id":1250819,"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/steps\/1201552\/revisions\/1250819"}],"wp:attachment":[{"href":"https:\/\/stepstojustice.ca\/fr\/wp-json\/wp\/v2\/media?parent=1201552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}