{"id":1250770,"date":"2023-02-16T19:45:09","date_gmt":"2023-02-17T00:45:09","guid":{"rendered":"https:\/\/stepstojustice.ca\/steps\/\/5-ask-for-a-review\/"},"modified":"2023-02-28T15:09:45","modified_gmt":"2023-02-28T20:09:45","slug":"5-demandez-une-revision-2","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/5-demandez-une-revision-2\/","title":{"rendered":"5. Demandez une r\u00e9vision"},"content":{"rendered":"

Le registrateur de l’Office de r\u00e9glementation des maisons de retraite (ORMR)<\/a> pourrait vous dire qu’il ne donnera pas suite \u00e0 votre plainte. Si c’est le cas, il doit vous expliquer comment demander \u00e0 un agent d’examen des plaintes<\/a> de r\u00e9viser la d\u00e9cision.<\/p>\n

Pour demander une r\u00e9vision, il faut vous adresser par \u00e9crit<\/strong> \u00e0 l’agent d’examen des plaintes et au registrateur. Faites-le dans les<\/strong> 60\u00a0jours<\/strong> suivant la date o\u00f9 le registrateur vous informe qu’il ne prendra aucune mesure.<\/p>\n

R\u00f4le de l’agent d’examen des plaintes<\/h3>\n

L’agent d’examen doit dire \u00e0 l’exploitant de la maison de retraite qu’il est en train d’\u00e9tudier votre plainte.<\/p>\n

Le registrateur doit donner \u00e0 l’agent d’examen\u00a0:<\/p>\n

    \n
  • toute l’information qu’il d\u00e9tient dans ses dossiers concernant la maison de retraite;<\/li>\n
  • les autres renseignements qu’il a concernant la plainte.<\/li>\n<\/ul>\n

    L’agent d’examen peut suivre diff\u00e9rents processus pour analyser votre plainte.<\/p>\n

    Nouveaux renseignements<\/h3>\n

    Si l’agent d’examen obtient de nouveaux renseignements<\/strong> qui lui paraissent importants et que le registrateur n’avait pas, il peut demander \u00e0 celui-ci de revoir votre plainte.<\/p>\n

    L’agent d’examen lui transmettra alors les nouveaux renseignements.<\/p>\n

    En pr\u00e9sence de nouveaux renseignements, la plainte est trait\u00e9e comme si elle \u00e9tait d\u00e9pos\u00e9e pour la premi\u00e8re fois\u00a0<\/strong>: le registrateur doit d\u00e9cider s’il prendra des mesures ou non.<\/p>\n

    Si le registrateur d\u00e9cide cette fois-ci encore de ne pas donner suite \u00e0 votre plainte, vous pouvez demander qu’un agent d’examen r\u00e9vise votre plainte.<\/p>\n

    D\u00e9cision de l’agent d’examen des plaintes<\/h3>\n

    L’agent d’examen qui r\u00e9visera votre plainte peut conclure soit\u00a0:<\/p>\n

      \n
    • que la d\u00e9cision du registrateur de ne prendre aucune mesure \u00e9tait raisonnable, ou<\/li>\n
    • que le registrateur devrait \u00e9tudier votre plainte de nouveau pour y donner suite.<\/li>\n<\/ul>\n

      L’agent d’examen doit vous donner une copie de sa d\u00e9cision et en remettre une au registrateur et \u00e0 l’exploitant de la maison de retraite.<\/p>\n

      Cette d\u00e9cision est finale\u00a0: vous ne pouvez pas faire appel. <\/strong><\/p>\n","protected":false},"author":6,"featured_media":0,"template":"","class_list":["post-1250770","steps","type-steps","status-publish","hentry"],"yoast_head":"\n5. Demandez une r\u00e9vision - Justice pas-\u00e0-pas<\/title>\n<meta name=\"description\" content=\"Le registrateur de l'Office de r\u00e9glementation des maisons de retraite (ORMR) pourrait vous dire qu'il ne donnera pas suite \u00e0 votre plainte. Si c'est le\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stepstojustice.ca\/fr\/steps\/abuse-and-family-violence\/5-demandez-une-revision-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5. 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