{"id":1259786,"date":"2023-11-10T10:40:11","date_gmt":"2023-11-10T15:40:11","guid":{"rendered":"https:\/\/stepstojustice.ca\/steps\/\/1-appeal-to-the-general-division-3\/"},"modified":"2023-12-12T11:32:25","modified_gmt":"2023-12-12T16:32:25","slug":"1-appel-a-la-division-generale-2","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/income-assistance\/1-appel-a-la-division-generale-2\/","title":{"rendered":"1. Appel \u00e0 la division g\u00e9n\u00e9rale"},"content":{"rendered":"<p>Pour entamer un appel \u00e0 la division g\u00e9n\u00e9rale du <span class=\"glossary\">Tribunal de la s\u00e9curit\u00e9 sociale<\/span> (TSS), vous devez remplir un avis d&#8217;appel. Il suffit d&#8217;utiliser le <a href=\"\/fr\/resource\/apercu-du-processus-dappel-autres-prestations-du-regime-de-pensions-du-canada\/\" target=\"_blank\" rel=\"noopener\">formulaire en ligne<\/a> ou de remplir le <a href=\"\/fr\/resource\/avis-dappel-securite-du-revenu\/\" target=\"_blank\" rel=\"noopener\">document en format PDF<\/a>.<\/p>\n<p>Vous devez envoyer votre avis d&#8217;appel au plus tard <a href=\"\/fr\/resource\/delais-pour-faire-appel-division-generale-autres-prestations-du-regime-de-pensions-du-canada\/\" target=\"_blank\" rel=\"noopener\">90\u00a0jours apr\u00e8s avoir re\u00e7u la d\u00e9cision de Service Canada<\/a>.<\/p>\n<p>Dans l&#8217;avis, vous devez expliquer\u00a0:<\/p>\n<ul>\n<li>pourquoi vous pensez que la d\u00e9cision de <span class=\"glossary\">r\u00e9examen<\/span> de Service Canada est erron\u00e9e, et<\/li>\n<li>pourquoi vous croyez avoir droit \u00e0 une pension ou \u00e0 des prestations du <span class=\"glossary\">R\u00e9gime de pensions du Canada (RPC)<\/span>.<\/li>\n<\/ul>\n<p>Vous devez joindre \u00e0 l&#8217;avis les documents d\u00e9montrant pourquoi vous croyez avoir droit \u00e0 une pension ou prestation. Vos raisons sont des <strong>\u00ab<\/strong>\u00a0<strong>arguments\u00a0\u00bb<\/strong>, et vos documents, des <strong>preuves<\/strong>.<\/p>\n<p>La preuve sert \u00e0 d\u00e9montrer si un fait est vrai ou faux. Elle peut prendre diff\u00e9rentes formes, par exemple un relev\u00e9 d&#8217;emploi ou un t\u00e9moignage.<\/p>\n<p>Vous pourriez aussi faire appel parce que Service Canada a refus\u00e9 votre demande de r\u00e9examen pour cause de retard. Dans ce cas, il faut expliquer pourquoi ce refus est injustifi\u00e9.<\/p>\n<h3>Joindre la d\u00e9cision de Service Canada<\/h3>\n<p>Vous <strong>devez<\/strong>\u202fjoindre une copie de la d\u00e9cision de r\u00e9examen \u00e0 votre avis d&#8217;appel.<\/p>\n<p>Si vous ne trouvez pas la d\u00e9cision, communiquez avec Service Canada pour en obtenir une copie. Vous pouvez\u202f<a href=\"\/fr\/resource\/trouver-un-bureau-de-service-canada-1-1\/\" target=\"_blank\" rel=\"noopener\">communiquer avec votre bureau local<\/a> ou composer le 1\u00a0800\u00a0622-6232.<\/p>\n<h3>Choisir le mode d&#8217;audience<\/h3>\n<p>Dans votre avis d&#8217;appel, vous pouvez choisir le <a href=\"\/fr\/resource\/sst-modes-daudience\/\" target=\"_blank\" rel=\"noopener\">mode d&#8217;audience souhait\u00e9<\/a>. Votre audience peut avoir lieu\u00a0:<\/p>\n<ul>\n<li>en personne,<\/li>\n<li>par vid\u00e9oconf\u00e9rence,<\/li>\n<li>par t\u00e9l\u00e9phone, ou<\/li>\n<li>par \u00e9crit.<\/li>\n<\/ul>\n<p>Mais il se peut qu&#8217;on vous refuse le mode d&#8217;audience choisi, par exemple si une autre partie \u00e0 l&#8217;appel demande un mode diff\u00e9rent.<\/p>\n<p>Dans ce cas, le TSS vous indiquera le mode d&#8217;audience retenu.<\/p>\n<h3>D\u00e9poser votre avis d&#8217;appel<\/h3>\n<p>Envoyez votre avis d&#8217;appel au TSS par courriel, par t\u00e9l\u00e9copieur ou par la poste aux coordonn\u00e9es indiqu\u00e9es sur le document. Cette proc\u00e9dure s&#8217;appelle le \u00ab\u00a0d\u00e9p\u00f4t\u00a0\u00bb.<\/p>\n<p>Vous devez joindre \u00e0 votre avis une copie de la d\u00e9cision de r\u00e9examen ainsi que les documents justificatifs.<\/p>\n<p>Envoyez votre demande d&#8217;appel <strong>\u00e0 temps<\/strong>, m\u00eame si vous n&#8217;avez pas tous les documents justificatifs. Vous pourrez envoyer les documents manquants plus tard.<\/p>\n<p>Le TSS vous indiquera la date limite pour d\u00e9poser vos documents. C&#8217;est g\u00e9n\u00e9ralement <strong>3 mois<\/strong> apr\u00e8s le d\u00e9p\u00f4t de l&#8217;appel, mais le TSS pourrait fixer la date plus t\u00f4t ou plus tard.<\/p>\n<p>Si vous avez besoin de plus de temps, faites-en la demande au TSS <a href=\"\/fr\/resource\/communiquer-avec-le-tribunal-de-la-s-curit-sociale\/\" target=\"_blank\" rel=\"noopener\">par la poste, par courriel ou par t\u00e9l\u00e9phone<\/a>. Vous ne pourrez pas obtenir plus de 20\u00a0mois additionnels.<\/p>\n<h3>Si vous d\u00e9passez la date limite<\/h3>\n<p>Si le <strong>d\u00e9lai de 90\u00a0jours<\/strong> est pass\u00e9, vous pouvez tout de m\u00eame remplir et d\u00e9poser un avis d&#8217;appel.<\/p>\n<p>Mais vous devez en plus remplir la section\u00a08 de l&#8217;avis, \u00ab\u00a0<a href=\"\/fr\/resource\/avis-dappel-securite-du-revenu\/\" target=\"_blank\" rel=\"noopener\">Appel d\u00e9pos\u00e9 en retard<\/a>\u00a0\u00bb, pour expliquer votre retard.<\/p>\n<p>Vous pouvez aussi envoyer des documents pour justifier votre retard, comme un billet du m\u00e9decin.<\/p>\n<p>Le TSS d\u00e9cidera s&#8217;il accepte ou non votre demande d&#8217;apr\u00e8s vos explications.<\/p>\n<p>Si la division g\u00e9n\u00e9rale <strong>refuse<\/strong> votre appel parce que votre demande est en retard, vous pourrez peut-\u00eatre porter appel devant la <a href=\"\/fr\/resource\/division-dappel-2e-niveau-dappel-autres-prestations-du-regime-de-pensions-du-canada\/\" target=\"_blank\" rel=\"noopener\">division d&#8217;appel<\/a> (voir l&#8217;\u00e9tape\u00a04).<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":6,"featured_media":0,"template":"","class_list":["post-1259786","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1. 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