{"id":1261913,"date":"2024-02-01T11:32:15","date_gmt":"2024-02-01T16:32:15","guid":{"rendered":"https:\/\/stepstojustice.ca\/steps\/\/1-learn-about-your-options\/"},"modified":"2024-02-12T13:14:13","modified_gmt":"2024-02-12T18:14:13","slug":"1-connaitre-vos-options","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/income-assistance\/1-connaitre-vos-options\/","title":{"rendered":"1. Conna\u00eetre vos options"},"content":{"rendered":"<p>Vous n&#8217;\u00eates <strong>pas<\/strong> oblig\u00e9 d&#8217;ouvrir un compte MesPrestations. Le gouvernement de l&#8217;Ontario encourage les b\u00e9n\u00e9ficiaires du programme Ontario au travail (programme OT) et du Programme ontarien de soutien aux personnes handicap\u00e9es (POSPH) \u00e0 recourir aux services et aux outils en ligne. Mais c&#8217;est vous qui choisissez comment vous voulez remplir votre demande, soumettre vos documents ou communiquer avec l&#8217;\u00e9quipe de l&#8217;un ou l&#8217;autre des programmes.<\/p>\n<p>Vous avez diff\u00e9rentes options\u00a0: par la poste, par courriel ou par t\u00e9l\u00e9phone. Vous pouvez aussi vous rendre \u00e0 <a href=\"\/fr\/resource\/ontario-social-assistance-office-finder-1-1\/\" target=\"_blank\" rel=\"noopener\">votre bureau local du programme OT ou du POSPH<\/a>.<\/p>\n<p>Ces options sont recommand\u00e9es si\u00a0:<\/p>\n<ul>\n<li>vous n&#8217;avez pas n\u00e9cessairement de connexion Internet ou d&#8217;appareil connect\u00e9 (t\u00e9l\u00e9phone intelligent, ordinateur ou tablette);<\/li>\n<li>vous n&#8217;\u00eates pas \u00e0 l&#8217;aise avec la technologie;<\/li>\n<li>vous ne parlez ni anglais ni fran\u00e7ais.<\/li>\n<\/ul>\n<p>M\u00eame si vous avez un compte MesPrestations, vous pouvez d\u00e9clarer votre revenu et signaler un changement \u00e0 votre dossier par t\u00e9l\u00e9phone, par la poste ou en personne. Mais vous devrez consulter vos courriels r\u00e9guli\u00e8rement pour voir si vous avez un message ou un nouveau document.<\/p>\n<p>Et chaque mois, vous devez d\u00e9clarer le temps pass\u00e9 en Ontario dans MesPrestations. Consultez l&#8217;\u00e9tape\u00a02 pour en savoir plus.<\/p>\n<h3>Si vous ressentez de la pression<\/h3>\n<p>Vous avez le choix d&#8217;utiliser ou non le service MesPrestations. Si vous avez indiqu\u00e9 ne <strong>pas<\/strong> vouloir l&#8217;employer, mais que votre charg\u00e9 de cas vous met de la pression pour que vous l&#8217;utilisiez, vous pouvez\u00a0:<\/p>\n<ul>\n<li>demander \u00e0 parler \u00e0 son superviseur;<\/li>\n<li>communiquer avec une <a href=\"\/fr\/resource\/community-legal-clinics\/\" target=\"_blank\" rel=\"noopener\">clinique juridique communautaire<\/a>;<\/li>\n<li>porter plainte aupr\u00e8s d&#8217;<a href=\"\/fr\/resource\/formulaire-de-plainte\/\" target=\"_blank\" rel=\"noopener\">Ombudsman Ontario<\/a>.<\/li>\n<\/ul>\n<h3>Ne plus utiliser MesPrestations<\/h3>\n<p>Si vous avez essay\u00e9 le service, mais que ce n&#8217;est pas pour vous, vous pouvez cesser de l&#8217;utiliser. Vous recevrez donc vos documents en <strong>version papier<\/strong>. Et vous communiquerez l&#8217;information n\u00e9cessaire au programme OT ou au POSPH par t\u00e9l\u00e9phone, par la poste ou en personne.<\/p>\n<p>Contactez votre charg\u00e9 de cas \u00a0si vous souhaitez arr\u00eater d&#8217;utiliser MesPrestations.<\/p>\n<h4><span style=\"font-size: 12pt;\">Utiliser MesPrestations et obtenir des documents papier<\/span><\/h4>\n<p>Vous pouvez utiliser le service MesPrestations et tout de m\u00eame <a href=\"\/fr\/resource\/instructions-to-opt-out-of-paperless-communications-within-mybenefits\/\" target=\"_blank\" rel=\"noopener\">obtenir vos documents en version papier<\/a>. Il suffit de modifier un param\u00e8tre dans votre compte.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":6,"featured_media":0,"template":"","class_list":["post-1261913","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>1. Conna\u00eetre vos options - Justice pas-\u00e0-pas<\/title>\n<meta name=\"description\" content=\"Vous n&#039;\u00eates pas oblig\u00e9 d&#039;ouvrir un compte MesPrestations. 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