{"id":1276336,"date":"2026-01-05T12:02:59","date_gmt":"2026-01-05T17:02:59","guid":{"rendered":"https:\/\/stepstojustice.ca\/steps\/\/3-cancel-an-extended-or-renewed-contract\/"},"modified":"2026-01-23T08:27:11","modified_gmt":"2026-01-23T13:27:11","slug":"3-pour-annuler-votre-contrat-prolonge-ou-renouvele","status":"publish","type":"steps","link":"https:\/\/stepstojustice.ca\/fr\/steps\/debt-and-consumer-rights\/3-pour-annuler-votre-contrat-prolonge-ou-renouvele\/","title":{"rendered":"3. Annuler un contrat prolong\u00e9 ou renouvel\u00e9"},"content":{"rendered":"\n<p>Vous pouvez annuler votre contrat d\u2019approvisionnement en \u00e9nergie, dans les <strong>14\u00a0jours<\/strong> suivants sa prolongation ou son renouvellement, sans avoir \u00e0 donner de raison. C\u2019est ce qu\u2019on appelle le \u00ab\u00a0d\u00e9lai de r\u00e9flexion\u00a0\u00bb. Le d\u00e9taillant d\u2019\u00e9nergie n\u2019a pas le droit d\u2019exiger des frais d\u2019annulation ou autres pendant ce d\u00e9lai.<\/p>\n<p>La date \u00e0 laquelle vous prolongez ou renouvelez le contrat, c\u2019est le jour o\u00f9 vous\u00a0:<\/p>\n<ul>\n<li>envoyez par la poste au d\u00e9taillant les documents de prolongation ou renouvellement de votre contrat, ou<\/li>\n<li>acceptez la prolongation ou le renouvellement par t\u00e9l\u00e9phone ou par courriel.<\/li>\n<\/ul>\n<h3>Annulation dans les 30 jours suivant votre deuxi\u00e8me facture<\/h3>\n<p>Si vous annulez votre contrat <strong>moins de 30\u00a0jours<\/strong> apr\u00e8s la r\u00e9ception de votre deuxi\u00e8me facture, vous n\u2019avez aucuns frais \u00e0 payer.<\/p>\n<p>Vous devrez cependant payer l\u2019\u00e9lectricit\u00e9 consomm\u00e9 avant l\u2019annulation.<\/p>\n<h3>Annulation plus de 30 jours apr\u00e8s votre deuxi\u00e8me facture<\/h3>\n<p>Si vous annulez votre contrat <strong>plus de 30\u00a0jours<\/strong> apr\u00e8s la r\u00e9ception de votre deuxi\u00e8me facture, il se peut que vous ayez des frais \u00e0 payer.<\/p>\n<p>Tous les contrats d\u2019approvisionnement en \u00e9nergie doivent expliquer comment annuler le contrat et indiquer les frais d\u2019annulation \u00e0 payer.<\/p>\n<p>En g\u00e9n\u00e9ral, on ne peut pas vous facturer plus de 50$ pour l\u2019annulation si le contrat d\u2019approvisionnement en \u00e9nergie est pour votre domicile.<\/p>\n<p>Toutefois, ces frais peuvent \u00eatre plus \u00e9lev\u00e9s si votre contrat est pour une petite entreprise, ou si votre domicile consomme beaucoup plus d\u2019\u00e9lectricit\u00e9 que la moyenne. V\u00e9rifiez ce qui est pr\u00e9vue dans votre contrat.<\/p>\n<p><strong>Comment annuler<\/strong><br \/>Votre contrat d\u2019approvisionnement en \u00e9nergie devrait expliquer comment l\u2019annuler. Cette information pourrait aussi se trouver sur le site internet de votre d\u00e9taillant d\u2019\u00e9nergie.<\/p>\n<p>En g\u00e9n\u00e9ral, vous pouvez annuler le contrat en \u00e9crivant au d\u00e9taillant. Vous pouvez parfois le faire par t\u00e9l\u00e9phone.<\/p>\n<p>Selon la loi, le d\u00e9taillant d\u2019\u00e9nergie doit vous permettre d\u2019annuler votre contrat par \u00e9crit. Mais il n\u2019est pas toujours oblig\u00e9 de vous permettre de le faire par t\u00e9l\u00e9phone. V\u00e9rifiez votre contrat. S&#8217;il vous interdit de le faire par t\u00e9l\u00e9phone, vous devrez alors l\u2019annuler en \u00e9crivant \u00e0 votre d\u00e9taillant. Si vous pouvez le faire par t\u00e9l\u00e9phone, le d\u00e9taillant doit enregistrer l\u2019appel et vous envoyer la confirmation \u00e9crite de votre annulation.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"author":6,"featured_media":0,"template":"","class_list":["post-1276336","steps","type-steps","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3. 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