Archives: Glossary terms


A party or parties are the people or organizations directly involved in a court case, contract, agreement, or other legal matter. For example, a party can be one person or a group of 2 or more people, a corporation, or a government organization like the Ministry of Labour.


A declaration is a written statement. The person making the statement must sign it. They must also promise that:

the statement is true,
there’s nothing misleading or false in it, and
they have not deliberately forgotten to include any important information.

Dispute Resolution Officers

Dispute Resolution Officers (DROs) are experienced family law lawyers trained to help people resolve their issues. Some locations of the Superior Court of Justice and Family Court Branch of the Superior Court of Justice have DROs.

long-term care home

In Ontario, long-term care homes are licensed places where adults live when they need:

access to nursing care and personal care that’s on site and available 24 hours a day
help with most or all daily activities, for example, eating, bathing, and using the toilet

They’re sometimes called nursing homes, charitable homes,

substitute decision-maker

A substitute decision-maker (SDM) is someone who can make personal care decisions for you when you’re not mentally capable. This includes decisions about where you live, what you eat, getting dressed, washing and having a bath, and staying safe. This might be the attorney you name in your Power of Attorney for Personal Care.


Scams and frauds are crimes where people lie, cheat, use someone else’s personal information, or break the law to get money or something for themselves.
Common examples are identity theft, credit card fraud, email and online fraud, and phone and door-to-door sales scams.


The term “older adult” is usually used to describe someone who is over the age of 65. But there’s no set age for when someone is considered an older adult. Some people use the term “senior”.
We use older adult to refer to someone who may be affected by elder abuse,

safety plan

A safety plan is a list of actions that someone can take to avoid dangerous situations or if they’re in danger.
Safety plans usually include ways for someone to stay safe:

when they’re in a dangerous, risky, or abusive relationship,
when they’re planning to leave, and
after they leave the relationship.

Retirement Homes Regulatory Authority

The Retirement Home Regulatory Authority is an independent organization set up by the Ontario government. Its purpose is to license and regulate retirement homes so they comply with the Retirement Homes Act. It has a duty to help protect retirement home residents from being harmed.

retirement home

In Ontario, retirement homes are licensed, privately owned places where at least 6 people live. These people are not related to the operator or landlord of the home. The residents:

rent a place to live, and
pay for care and services to support their daily lives.

Retirement homes do not get money from the government.

Hide this website