Ontario’s Human Rights Code says that employers, landlords, and service providers must do what they can to remove barriers that cause barriers that cause people to be treated differently because of personal differences that are listed in the Human Rights Code.
The legal word for this is accommodation. Examples of personal differences include a person’s ethnic origin, sex, sexual orientation, age, marital status, or disability.
This could mean doing things differently for you so that you are treated equally. For example, you might need a wheelchair ramp to get inside a building. Or you might not be able to wear the same uniform as other workers because of your religion.
But an employer or landlord might not have to do something if they can prove that it will cause them undue hardship.