Eviction Solution Explorer

CLEO’s Guided Pathways Eviction Solution Explorer can help you if your landlord is trying to evict you because of unpaid rent.

The Solution Explorer asks you questions about your situation, gives you information to help you answer them, and creates documents based on your answers. It’s free to use. When you’re finished, you can save or print your documents.

Fight eviction using CLEO's Guided Pathways

You can use the Solution Explorer to get information on fighting eviction, and to create documents that can help you, such as:

  • a tip sheet with possible defences, explaining what you can do next
  • letters to send to your landlord
  • a form to make a payment plan for the rent you owe
You can use the Solution Explorer if: What you need to get started:
  • your landlord is trying to evict you because of unpaid rent
  • you’re still living in your rental unit
  • you have not yet attended a hearing at the Landlord and Tenant Board
  • you have not got a Sheriff’s notice to vacate your unit from the Court Enforcement Office
  • forms and notices from your landlord
  • forms and notices from the Landlord and Tenant Board
  • records of rent you paid and owe
  • communications you’ve had with your landlord about the rent you owe

Using the pathway

You can sign up to create an account or use the pathway as a guest. If you choose not to create an account, the system will time out after 4 hours. You must create an account if you want to save your work on the system, or use the other pathways.

Any personal information that you enter is confidential. CLEO will not give your personal information to anyone unless you ask us to do this. Read more in the Terms of Use and Privacy Policy.

Need help?

If you need help using the Guided Pathways, or have questions contact support@cleo.on.ca.

The pathways do not give you legal advice. For advice about your situation, talk to a lawyer or paralegal.

Tenants who have low incomes may be able to get free legal advice at their local community legal clinic. To find your local clinic, call Legal Aid Ontario at 1-800-668-8258, or visit their website.

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