Guided Pathway for tenants who want a return of money the landlord owes: T1
CLEO’s Guided Pathway for tenants who want a return of money the landlord owes, helps tenants apply to the Landlord and Tenant Board if their landlord:
- collected money from them that they should not have collected, or
- did not pay them money that they owed them.
The pathway asks you questions and puts your answers into the Board’s application form called Tenant Application for a Rebate of Money the Landlord Owes: Form T1.
The pathway is free to use. When you’re finished, you can save and print the Form T1. You will also get instructions about how to give these forms to the Board.
You can use this pathway if: | What you need to get started: |
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Using the pathway
It can take about 1 hour to complete the pathway if you have all of the information you need to answer the questions.
You can sign up to create an account or use the pathway as a guest. If you choose not to create an account, the system will time out after 4 hours. You must create an account if you want to save your work on the system, or use the other pathways.
All of the information that you enter into the pathways is confidential. CLEO will not give your personal information to anyone unless you ask us to do this. Read more in the Terms of Use and Privacy Policy .
Need help?
If you need help using the Guided Pathways, or have questions contact support@cleo.on.ca.
The pathways do not give you legal advice. For advice about your situation, talk to a lawyer.
Tenants who have low incomes may be able to get free legal advice at their local community legal clinic. To find your local clinic, call Legal Aid Ontario at 1-800-668-8258 or visit their website.