Guided Pathway for tenants with maintenance or repair problems: T6

CLEO’s Guided Pathway for tenants with maintenance or repair problems, helps tenants apply to the Landlord and Tenant Board because their landlord is:

not doing repairs, or
not maintaining their home properly according to health, safety, housing, or maintenance standards.

The pathway asks questions and puts your answers into the Board’s application form called Tenant Application about Maintenance: Form T6.

The pathway is free to use. When you’re finished, you can save and print Form T6. You will also get instructions about how to give these forms to the Board.

You can use this pathway if:	What you need to get started:
you’re renting a home in Ontario you’re having repair or maintenance problems your repair or maintenance problems are ongoing or it’s been less than a year since the problems stopped you want to apply to the Landlord and Tenant Board to make your landlord fix the problems you want to apply to the Board to get money or pay less rent because of the repair and maintenance problems	the name your landlord uses on your rental agreement or lease the date or approximate date you moved into your place and your moving date, if you’ve moved out the dates or approximate dates when each repair or maintenance problem started the dates or approximate dates when you made any complaints about the problems information about how the problems affected you details about any money you had to spend because of the problems

You can use this pathway if:

What you need to get started:

you’re renting a home in Ontario
you’re having repair or maintenance problems
your repair or maintenance problems are ongoing or it’s been less than a year since the problems stopped
you want to apply to the Landlord and Tenant Board to make your landlord fix the problems
you want to apply to the Board to get money or pay less rent because of the repair and maintenance problems

the name your landlord uses on your rental agreement or lease
the date or approximate date you moved into your place and your moving date, if you’ve moved out
the dates or approximate dates when each repair or maintenance problem started
the dates or approximate dates when you made any complaints about the problems
information about how the problems affected you
details about any money you had to spend because of the problems

Using the pathway

It can take about 1 hour to complete the pathway if you have all of the information you need to answer the questions.

You can sign up to create an account or use the pathway as a guest. If you choose not to create an account, the system will time out after 4 hours. You must create an account if you want to save your work on the system, or use the other pathways.

Any personal information that you enter is confidential. CLEO will not give your personal information to anyone unless you ask us to do this. Read more in the Terms of Use and Privacy Policy .

Need help?

If you need help using the Guided Pathways, or have questions contact support@cleo.on.ca.

CLEO’s Guided Pathways don’t give you legal advice. For advice about your situation, talk to a lawyer or paralegal.

Tenants who have low incomes may be able to get free legal advice at their local community legal clinic. To find your local clinic, call Legal Aid Ontario at 1-800-668-8258 or visit their website.