Services in Ontario - Child abuse and neglect

Law Society Referral Service

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email lsrs@lso.ca. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

Ontario Legal Information Centre

Website

https://www.centreinfojuridique.ca/en/

Contact Information

Phone 613-842-7462 Toll-free 1-844-343-7462

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario by telephone or in person at their Ottawa office in any area of law in English or French. You may have to leave a message, and a lawyer will call you back.

Legal Aid Ontario (LAO) – Legal aid certificates

Website

https://www.legalaid.on.ca/will-legal-aid-pay-for-my-lawyer/

Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY TTY (teletypewriter) – Use Bell’s Relay Service: 1 800 855 0511

If you get a legal aid certificate, this means that LAO pays a lawyer to work for you. To get a certificate you must show that you have a low income by giving information about your income, property, and savings.

And, your legal issue must be one that LAO covers. You may get a certificate for some legal issues about:

  • domestic violence
  • family law
  • criminal law
  • immigration law
  • refugee law

To apply for a legal aid certificate:

Ontario Association of Children’s Aid Societies

Website

http://www.oacas.org

Contact Information

Phone 416-987-7725 Toll-free 1-800-718-1797

The association has a list of all Children’s Aid Societies in Ontario that can help you find your local office. Children’s Aid Societies have a legal duty to look into every report of a child who is being harmed or is at risk of being harmed.

First Nations Child and Family Service Agencies

Website

https://fncaringsociety.com/agencies

Contact Information

Phone 613-230-5885

This website has a directory you can use to find contact information for First Nations child and family service agencies in Canada. 

Ontario Ministry of Children, Community and Social Services

Website

https://www.mcss.gov.on.ca/

Contact Information

Phone 416-325-5666 Toll-free 1-888-789-4199

The Ministry is responsible for services provided by Developmental Services Ontario, Ontario Works, the Ontario Disability Support Program, and the Family Responsibility Office.

They are also responsible for Community Services including help for women who have experienced domestic violence, programs for Indigenous peoples, and searching for adoption records. 

Go to their website or call them to:

  • learn about these services
  • apply for these services
  • get application forms

Adoption Council of Ontario

Website

https://www.adoption.on.ca/

Contact Information

Phone 416-482-0021 Toll-free 1-877-236-7820

The council helps people who were adopted or who have adopted a child. It provides services such as a helpline, workshops, seminars, information, peer support, and counselling.

Ontario Ombudsman

Website

https://www.ombudsman.on.ca/have-a-complaint/who-we-oversee

Contact Information

Phone 416-586-3300 Toll-free 1-800-263-1830
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