Services in Ontario

Restraining orders and peace bonds

Find help in your community

Ontario Women’s Legal Centre

The Center offers free legal information and legal summary advice about family law, immigration and refugee law, housing law, and criminal law in cases of sexual assault in French to Francophone women in Ontario who are experiencing family violence. There is no financial eligibility test.

You must first call or email the legal support worker who will ask you for some information to understand your legal issue. A lawyer will call you back, usually within 4-5 days. The lawyer will spend up to 4 hours to answer your questions, give you advice, and review documents and forms.

The Centre also offers what’s called limited scope retainer or unbundled services. This means you pay a lawyer to help you with part of your case.

Website

cjfo.ca

Contact Information

Toll-free: 1-833-632-0838

Legal Aid Ontario (LAO) – Domestic violence services

LAO offers 2 hours of free advice with a lawyer to people who have experienced domestic violence and need immediate legal help. Ask your local shelter or community legal clinic if they offer this service or call LAO to find out more.

LAO might also pay for a lawyer to help you if you’ve been charged with assault while trying to defend yourself against your abusive partner.

Website

legalaid.on.ca/services/domestic-abuse

Contact Information

Phone: 416-979-1446 Toll-free: 1-800-668-8258 TTY: 711

Barbra Schlifer Commemorative Clinic

If you live in Toronto, this clinic offers family legal services and support to women who are in abusive relationships or have left one. Immigration law help is available to women outside Toronto.

Barbra Schlifer also offers free interpreter services 7 days a week, 24 hours a day. And they have a Family Court Support Worker Program (FCSWP). For other services and supports, visit their website.

Website

schliferclinic.com

Contact Information

Phone: 416-323-9149

Law Society Referral Service

The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.

If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email lsrs@lso.ca. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.

JusticeNet

JusticeNet is a not-for-profit organization that can help people find legal services when their income is too high for legal aid and too low to afford legal fees. Their website has a list of lawyers, paralegals, and mediators who charge reduced fees based on your income and the size of your family. You must register and pay a small fee to use their services.

Website

justicenet.ca

Ontario Ministry of the Attorney General – Family Court Support Worker Program

Family Court Support Workers help people who have experienced domestic violence and are involved in the family court process. Their services are free of charge and are available in every family court in Ontario.

They don’t give legal advice, but they can do things like:

  • give information about the family court process
  • help you get ready for court
  • refer you to other community services and supports
  • help with safety planning, such as getting to and from court safely

Services are confidential, and are available in English, French, and other languages if you ask for it.

Website

ontario.ca/page/family-court-support-workers

Contact Information

Phone: 416-314-2447 (Victim Support Line) Toll-free: 1-888-579-2888 (Victim Support Line)

Assaulted Women’s Helpline

The helpline is a 24-hour telephone and TTY crisis line for women who have experienced abuse. It helps women in over 200 languages, and offers counselling, support, information, and referrals to legal and community services.

You can call them or text #SAFE (#7233) on a Bell, Rogers, Fido, or Telus mobile phone.

Website

awhl.org

Contact Information

Phone: 416-863-0511 Toll-free: 1-866-863-0511 TTY: 416-364-8762 Toll-free TTY: 1-866-863-7868

Fem’aide

This helpline is a 24-hour telephone service for Francophone women who have experienced abuse. It gives support, information, and referrals to legal and community services.

Website

femaide.ca

Contact Information

Toll-free: 1-877-336-2433 Toll-free TTY: 1-866-860-7082

Distress and Crisis Ontario

Distress and Crisis Ontario has a list of distress centres across the province that help people who are lonely, depressed, or suicidal. The centres are usually available 24 hours a day, 7 days a week.

Many centres also have programs for survivors of suicide, support services for young people, telephone programs for seniors and vulnerable people, and mental health crisis lines.

ShelterSafe

ShelterSafe.ca is an online resource to help women and their children looking for safety from violence and abuse. Use their clickable map to find the nearest shelter.

Website

sheltersafe.ca

Victim Support Line

The support line provides information for victims of crime. You can talk to someone in English and French and most other languages spoken in Ontario. It operates 24 hours a day, 7 days a week.

They also have a notification system that tells you when offenders are released from provincial prisons and gives information about them.

Contact Information

Phone: 416-314-2447 Toll-free: 1-888-579-2888

Ontario Network of Sexual Assault/Domestic Violence Treatment Centres

There are 35 sexual assault and domestic violence treatment centres in hospitals across Ontario. They offer medical care and counselling to victims and survivors of sexual assault and domestic violence. The network’s website helps you find the centre closest to you.

Website

sadvtreatmentcentres.ca

Contact Information

Phone: 416-323-7327
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