Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.
The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.
The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:
It doesn’t help with family law or criminal law problems.
The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 11:30 a.m., and from 1:00 p.m. to 3:30 p.m.
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