Services in Ontario - COVID‑19 Family Law

Legal Aid Ontario (LAO) – Family summary advice

Website

https://www.legalaid.on.ca/en/getting/type_family.asp

Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY TTY (teletypewriter) – Use Bell’s Relay Service: 1 800 855 0511

During the COVID-19 situation, LAO is offering more telephone support. Call LAO’s summary advice line at 1-800-668-8258 for more information.

LAO has a free summary advice line that can give you up to 20 minutes of information and general advice about your family law matter.

This includes information about:

  • your legal options and what might happen
  • separation, divorce, decision-making responsibility, parenting time, child support, or spousal support
  • the family court process and mediation

You usually have to call and give some information about your legal issue and where you live, and a lawyer will call you back.

Emergency family law referral telephone line – Law Society of Ontario

Contact Information

Phone 416-947-3310 Toll-free 1-800-268-7568

The Law Society of Ontario has set up a temporary emergency family law referral telephone line. This is because since March 16, 2020, Ontario’s family courts are only open for urgent matters because of the COVID-19 situation.

You can call this service if you have a family law issue and you:

  • don’t have a lawyer
  • don’t know if your issue is urgent or not
  • don’t know your next steps if your matter is urgent

If this is your situation, the referral service will help you get 30 minutes of free legal advice and information from a family law lawyer.

 

Luke’s Place

Website

https://lukesplace.ca/

Contact Information

Phone 905-728-0978 Toll-free TTY 1-866-516-3116

Luke’s Place works with abused women across Ontario by providing legal advice, support, and referrals. They offer a Virtual Legal Clinic that connects women with lawyers for free legal advice on family law issues. Call 905-728-0978 or 1-866-516-3116.

Barbra Schlifer Commemorative Clinic

Website

http://schliferclinic.com/

Contact Information

Phone 416-323-9149

If you live in Toronto, this clinic offers family legal services and support to women who are in abusive relationships or have left one. Immigration law help is available to women outside Toronto.

Barbra Schlifer also offers free interpreter services 7 days a week, 24 hours a day. And they have a Family Court Support Worker Program (FCSWP). For other services and supports, visit their website.

Ontario Ministry of the Attorney General – Family Mediation

Website

https://www.attorneygeneral.jus.gov.on.ca/english/family/divorce/mediation/

Contact Information

Phone 416-326-2220 Toll-free 1-800-518-7901 TTY 416-326-4012 Toll-free TTY 1-877-425-0575

During the COVID-19 situation, family mediation services are being provided remotely. 

Family mediation services are available at family court locations in Ontario. Even if you don’t have a court case, you can get up to 8 hours of mediation for a fee based on your income. If you have a court case, you can get up to 2 hours of mediation for free at court.

You don’t need to be referred to mediation by a judge. Mediation is a voluntary process that all parties must agree to use, to try and resolve issues such as:

  • how and when to separate
  • custody and access
  • child support
  • spousal support
  • dividing property

For more information, go to the Family Law Information Centre at the courthouse and speak with the Information and Referral Coordinator. 

mediate393

Website

https://www.mediate393.ca/

Contact Information

Phone 416-593-5393

During the COVID-19 situation, family mediation services are being provided remotely. 

In Toronto, mediate393 provides government-funded mediation and information services at the:

  • Superior Court of Justice at 393 University Avenue, and
  • Ontario Court of Justice at 311 Jarvis Street and 47 Sheppard Avenue

If you don’t have a court case, you can get up to 8 hours of mediation for a fee based on your income. If you have a court case, you can get up to 2 hours of mediation for free at court.

Visit their website for more details.

Canadian Council of Muslim Women

The Canadian Council of Muslim Women provides Muslim women in Canada with culturally appropriate referrals to legal information and advice in family law, as well as with other issues like housing, mental health, and food bank services. It includes referrals to lawyers, as well as imams and social services organizations such as shelters. You have to email this intake form, and the service will try to respond within 24 hours.

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