Debt and Consumer Rights
All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
4,999Are there options other than bankruptcy if I’m in debt?
5,157What’s the process to file for bankruptcy? Will I lose my house or car?
11,980Can I still owe money after I have been discharged from bankruptcy?
14,636How do I file for bankruptcy?
4,975How do I get discharged from my bankruptcy?
13,154What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,323What if I cannot find or afford a Licensed Insolvency Trustee?
6,384Can a consumer proposal help me get out of debt?
10,092What are surplus income payments?
10,986How does my partner’s bankruptcy affect me?
15,338Buying a used car
I want to buy a car from someone. What should I think about?
17,200I want to buy a car from a used car dealer. What do I need to know?
20,912Can I change my mind about buying a used car?
131,469I have problems with a used car from a registered dealer. What can I do?
33,045The police seized a car I bought from a used car dealer. What can I do?
8,998Buying goods and services
I bought something online. Can I cancel my order or return it?
21,026I bought something by telephone. Can I cancel the order or return it?
4,532I bought something by mail order. Can I cancel the order or return it?
7,275How do I complain to the Ministry of Public and Business Service Delivery?
17,946Cellphones
I’m going to get a cellphone. What do I need to know?
2,145I want to cancel my cellphone contract. What should I know?
3,024Can my service provider cut off my cellphone service?
4,147I’m having problems with my service provider. What should I know?
2,969Collection agencies
A collection agency called me. Do I have to talk to them?
8,506A collection agency called about a debt I do not owe. What can I do?
35,029What rules do collection agencies have to follow and what are my rights?
33,929How do I complain to the Ministry of Public and Business Service Delivery?
17,946Credit reports and repair
I cannot pay my rent. Will this affect my credit?
14,603Someone asked me for a credit check. What does this mean?
28,001I have a low credit score. How can I improve it?
6,782There’s a mistake in my credit report. What can I do?
14,679I hired a credit repair company. What can I do if I’m having problems?
6,610How do I complain to the Ministry of Public and Business Service Delivery?
17,946Debt and money problems
I’m having trouble managing my debts. Where can I get help?
5,882What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,323Can I get out of a debt settlement or credit counselling agreement?
20,450My partner’s credit card company wants me to pay off their card. Can they ask that?
5,849How do I complain to the Ministry of Public and Business Service Delivery?
17,946Door‑to‑door sales
What can I buy from a door-to-door salesperson?
5,081Does a door-to-door salesperson have to give me a written contract?
7,343I felt pressured by a door-to-door salesperson. What can I do?
8,168I bought something from a door-to-door salesperson. Can I get out of the contract?
12,320I bought something from a door-to-door salesperson but I never got it. What can I do?
4,436How do I complain to the Ministry of Public and Business Service Delivery?
17,946Energy contracts
What are my rights when I sign an energy contract?
236How can I extend or renew my energy contract?
182Can I cancel my energy contract?
211What can I do if I have a problem with my energy retailer?
212Identity theft
What is identity theft?
7,395How do I protect myself from identity theft?
5,883What can I do if identity theft happens to me?
19,479Motor vehicle repairs
My car needs to be fixed. What should I think about?
8,325Can the repair shop charge me more than they said they would?
24,196My car was repaired, but still isn’t working. What does my warranty cover?
8,148What can I do if I’m not happy with my car repairs?
14,439How do I complain to the Ministry of Public and Business Service Delivery?
17,946