All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
4,156Are there options other than bankruptcy if I’m in debt?
4,411What’s the process to file for bankruptcy? Will I lose my house or car?
11,098Can I still owe money after I have been discharged from bankruptcy?
13,639How do I file for bankruptcy?
4,141How do I get discharged from my bankruptcy?
12,186What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
5,547What if I can’t find or afford a Licensed Insolvency Trustee?
5,512Can a consumer proposal help me get out of debt?
9,148What are surplus income payments?
9,791How does my partner’s bankruptcy affect me?
14,133Buying a used car
I want to buy a car from someone. What should I think about?
15,911I want to buy a car from a used car dealer. What do I need to know?
19,768Can I change my mind about buying a used car?
130,200I have problems with a used car from a registered dealer. What can I do?
31,247The police seized a car I bought from a used car dealer. What can I do?
8,142Buying goods and services
I bought something online. Can I cancel my order or return it?
19,571I bought something by telephone. Can I cancel the order or return it?
3,807I bought something by mail order. Can I cancel the order or return it?
6,548How do I complain to the Ministry of Public and Business Service Delivery?
16,598Cellphones
I’m going to get a cellphone. What do I need to know?
1,445I want to cancel my cellphone contract. What should I know?
2,125Can my service provider cut off my cellphone service?
2,814I’m having problems with my service provider. What should I know?
1,979Collection agencies
A collection agency called me. Do I have to talk to them?
7,582A collection agency called about a debt I don’t owe. What can I do?
33,547What rules do collection agencies have to follow and what are my rights?
32,770How do I complain to the Ministry of Public and Business Service Delivery?
16,598Credit reports and repair
I can’t pay my rent. Will this affect my credit?
13,261Someone asked me for a credit check. What does this mean?
26,976I have a low credit score. How can I improve it?
6,049There’s a mistake in my credit report. What can I do?
13,463I hired a credit repair company. What can I do if I’m having problems?
5,930How do I complain to the Ministry of Public and Business Service Delivery?
16,598Debt and money problems
I’m having trouble managing my debts. Where can I get help?
5,150What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
5,547Can I get out of a debt settlement or credit counselling agreement?
19,562My partner’s credit card company wants me to pay off their card. Can they ask that?
5,134How do I complain to the Ministry of Public and Business Service Delivery?
16,598Door‑to‑door sales
What can I buy from a door-to-door salesperson?
4,102Does a door-to-door salesperson have to give me a written contract?
6,601I felt pressured by a door-to-door salesperson. What can I do?
7,282I bought something from a door-to-door salesperson. Can I get out of the contract?
11,230I bought something from a door-to-door salesperson but I never got it. What can I do?
3,771How do I complain to the Ministry of Public and Business Service Delivery?
16,598Identity theft
What is identity theft?
6,626How do I protect myself from identity theft?
5,158What can I do if identity theft happens to me?Updated January 16
18,001Motor vehicle repairs
My car needs to be fixed. What should I think about?
7,596Can the repair shop charge me more than they said they would?
23,011My car was repaired, but still isn’t working. What does my warranty cover?
7,125What can I do if I’m not happy with my car repairs?
13,025How do I complain to the Ministry of Public and Business Service Delivery?
16,598Payday loans
What is a payday loan? Do I have other options?Updated January 17
7,648What should I know before getting a payday loan?Updated January 17
6,212Can I cancel a payday loan agreement?Updated January 17
17,106I cannot repay my payday loan. What can I do?Updated January 17
16,343How do I complain to the Ministry of Public and Business Service Delivery?
16,598