Debt and Consumer Rights
All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
5,043Are there options other than bankruptcy if I’m in debt?
5,195What’s the process to file for bankruptcy? Will I lose my house or car?
12,031Can I still owe money after I have been discharged from bankruptcy?
14,678How do I file for bankruptcy?
5,028How do I get discharged from my bankruptcy?
13,201What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,372What if I cannot find or afford a Licensed Insolvency Trustee?
6,432Can a consumer proposal help me get out of debt?
10,136What are surplus income payments?
11,034How does my partner’s bankruptcy affect me?
15,382Buying a used car
I want to buy a car from someone. What should I think about?
17,249I want to buy a car from a used car dealer. What do I need to know?
20,960Can I change my mind about buying a used car?
131,535I have problems with a used car from a registered dealer. What can I do?
33,106The police seized a car I bought from a used car dealer. What can I do?
9,044Buying goods and services
I bought something online. Can I cancel my order or return it?
21,103I bought something by telephone. Can I cancel the order or return it?
4,569I bought something by mail order. Can I cancel the order or return it?
7,314How do I complain to the Ministry of Public and Business Service Delivery?
18,019Cellphones
I’m going to get a cellphone. What do I need to know?
2,181I want to cancel my cellphone contract. What should I know?
3,071Can my service provider cut off my cellphone service?
4,206I’m having problems with my service provider. What should I know?
3,028Collection agencies
A collection agency called me. Do I have to talk to them?
8,551A collection agency called about a debt I do not owe. What can I do?
35,093What rules do collection agencies have to follow and what are my rights?
33,985How do I complain to the Ministry of Public and Business Service Delivery?
18,019Credit reports and repair
I cannot pay my rent. Will this affect my credit?
14,682Someone asked me for a credit check. What does this mean?
28,046I have a low credit score. How can I improve it?
6,819There’s a mistake in my credit report. What can I do?
14,739I hired a credit repair company. What can I do if I’m having problems?
6,652How do I complain to the Ministry of Public and Business Service Delivery?
18,019Debt and money problems
I’m having trouble managing my debts. Where can I get help?
5,926What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,372Can I get out of a debt settlement or credit counselling agreement?
20,493My partner’s credit card company wants me to pay off their card. Can they ask that?
5,886How do I complain to the Ministry of Public and Business Service Delivery?
18,019Door‑to‑door sales
What can I buy from a door-to-door salesperson?
5,127Does a door-to-door salesperson have to give me a written contract?
7,394I felt pressured by a door-to-door salesperson. What can I do?
8,221I bought something from a door-to-door salesperson. Can I get out of the contract?
12,385I bought something from a door-to-door salesperson but I never got it. What can I do?
4,473How do I complain to the Ministry of Public and Business Service Delivery?
18,019Energy contracts
What are my rights when I sign an energy contract?
275How can I extend or renew my energy contract?
224Can I cancel my energy contract?
252What can I do if I have a problem with my energy retailer?
251Identity theft
What is identity theft?
7,432How do I protect myself from identity theft?
5,924What can I do if identity theft happens to me?
19,544Motor vehicle repairs
My car needs to be fixed. What should I think about?
8,361Can the repair shop charge me more than they said they would?
24,255My car was repaired, but still isn’t working. What does my warranty cover?
8,199What can I do if I’m not happy with my car repairs?
14,497How do I complain to the Ministry of Public and Business Service Delivery?
18,019