Debt and Consumer Rights
All questions by topic
Payday loans
What is a payday loan? Do I have other options?
8,822What should I know before getting a payday loan?
7,247Can I cancel a payday loan agreement?
18,142I cannot repay my payday loan. What can I do?
17,728How do I complain to the Ministry of Public and Business Service Delivery?
17,664Motor vehicle repairs
My car needs to be fixed. What should I think about?
8,158Can the repair shop charge me more than they said they would?
23,952My car was repaired, but still isn’t working. What does my warranty cover?
7,909What can I do if I’m not happy with my car repairs?
14,135How do I complain to the Ministry of Public and Business Service Delivery?
17,664Identity theft
What is identity theft?
7,222How do I protect myself from identity theft?
5,717What can I do if identity theft happens to me?
19,187Door‑to‑door sales
What can I buy from a door-to-door salesperson?
4,846Does a door-to-door salesperson have to give me a written contract?
7,153I felt pressured by a door-to-door salesperson. What can I do?
7,951I bought something from a door-to-door salesperson. Can I get out of the contract?
12,064I bought something from a door-to-door salesperson but I never got it. What can I do?
4,263How do I complain to the Ministry of Public and Business Service Delivery?
17,664Debt and money problems
I’m having trouble managing my debts. Where can I get help?
5,695What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,148Can I get out of a debt settlement or credit counselling agreement?
20,237My partner’s credit card company wants me to pay off their card. Can they ask that?
5,654How do I complain to the Ministry of Public and Business Service Delivery?
17,664Credit reports and repair
I can’t pay my rent. Will this affect my credit?
14,315Someone asked me for a credit check. What does this mean?
27,810I have a low credit score. How can I improve it?
6,605There’s a mistake in my credit report. What can I do?
14,413I hired a credit repair company. What can I do if I’m having problems?
6,451How do I complain to the Ministry of Public and Business Service Delivery?
17,664Collection agencies
A collection agency called me. Do I have to talk to them?
8,329A collection agency called about a debt I do not owe. What can I do?
34,738What rules do collection agencies have to follow and what are my rights?
33,678How do I complain to the Ministry of Public and Business Service Delivery?
17,664Cellphones
I’m going to get a cellphone. What do I need to know?
1,993I want to cancel my cellphone contract. What should I know?
2,822Can my service provider cut off my cellphone service?
3,844I’m having problems with my service provider. What should I know?
2,704Buying goods and services
I bought something online. Can I cancel my order or return it?
20,723I bought something by telephone. Can I cancel the order or return it?
4,339I bought something by mail order. Can I cancel the order or return it?
7,088How do I complain to the Ministry of Public and Business Service Delivery?
17,664Buying a used car
I want to buy a car from someone. What should I think about?
16,861I want to buy a car from a used car dealer. What do I need to know?
20,684Can I change my mind about buying a used car?
131,200I have problems with a used car from a registered dealer. What can I do?
32,536The police seized a car I bought from a used car dealer. What can I do?
8,817Bankruptcy
I am having money problems. Should I file for bankruptcy?
4,822Are there options other than bankruptcy if I’m in debt?
4,990What’s the process to file for bankruptcy? Will I lose my house or car?
11,782Can I still owe money after I have been discharged from bankruptcy?
14,429How do I file for bankruptcy?
4,769How do I get discharged from my bankruptcy?
12,966What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,148What if I can’t find or afford a Licensed Insolvency Trustee?
6,182Can a consumer proposal help me get out of debt?
9,895What are surplus income payments?
10,755How does my partner’s bankruptcy affect me?
15,083