Debt and Consumer Rights
All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
5,081Are there options other than bankruptcy if I’m in debt?
5,233What’s the process to file for bankruptcy? Will I lose my house or car?
12,084Can I still owe money after I have been discharged from bankruptcy?
14,719How do I file for bankruptcy?
5,082How do I get discharged from my bankruptcy?
13,241What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,412What if I cannot find or afford a Licensed Insolvency Trustee?
6,476Can a consumer proposal help me get out of debt?
10,182What are surplus income payments?
11,085How does my partner’s bankruptcy affect me?
15,433Buying a used car
I want to buy a car from someone. What should I think about?
17,300I want to buy a car from a used car dealer. What do I need to know?
21,018Can I change my mind about buying a used car?
131,591I have problems with a used car from a registered dealer. What can I do?
33,201The police seized a car I bought from a used car dealer. What can I do?
9,080Buying goods and services
I bought something online. Can I cancel my order or return it?
21,171I bought something by telephone. Can I cancel the order or return it?
4,607I bought something by mail order. Can I cancel the order or return it?
7,354How do I complain to the Ministry of Public and Business Service Delivery?
18,082Cellphones
I’m going to get a cellphone. What do I need to know?
2,218I want to cancel my cellphone contract. What should I know?
3,113Can my service provider cut off my cellphone service?
4,259I’m having problems with my service provider. What should I know?
3,089Collection agencies
A collection agency called me. Do I have to talk to them?
8,599A collection agency called about a debt I do not owe. What can I do?
35,156What rules do collection agencies have to follow and what are my rights?
34,042How do I complain to the Ministry of Public and Business Service Delivery?
18,082Credit reports and repair
I cannot pay my rent. Will this affect my credit?
14,749Someone asked me for a credit check. What does this mean?
28,087I have a low credit score. How can I improve it?
6,859There’s a mistake in my credit report. What can I do?
14,795I hired a credit repair company. What can I do if I’m having problems?
6,680How do I complain to the Ministry of Public and Business Service Delivery?
18,082Debt and money problems
I’m having trouble managing my debts. Where can I get help?
5,965What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,412Can I get out of a debt settlement or credit counselling agreement?
20,547My partner’s credit card company wants me to pay off their card. Can they ask that?
5,929How do I complain to the Ministry of Public and Business Service Delivery?
18,082Door‑to‑door sales
What can I buy from a door-to-door salesperson?
5,176Does a door-to-door salesperson have to give me a written contract?
7,431I felt pressured by a door-to-door salesperson. What can I do?
8,263I bought something from a door-to-door salesperson. Can I get out of the contract?
12,435I bought something from a door-to-door salesperson but I never got it. What can I do?
4,510How do I complain to the Ministry of Public and Business Service Delivery?
18,082Energy contracts
What are my rights when I sign an energy contract?
313How can I extend or renew my energy contract?
263Can I cancel my energy contract?
289What can I do if I have a problem with my energy retailer?
286Identity theft
What is identity theft?
7,475How do I protect myself from identity theft?
5,960What can I do if identity theft happens to me?
19,603Motor vehicle repairs
My car needs to be fixed. What should I think about?
8,394Can the repair shop charge me more than they said they would?
24,314My car was repaired, but still isn’t working. What does my warranty cover?
8,247What can I do if I’m not happy with my car repairs?
14,550How do I complain to the Ministry of Public and Business Service Delivery?
18,082