Debt and Consumer Rights
All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
5,142Are there options other than bankruptcy if I’m in debt?
5,297What’s the process to file for bankruptcy? Will I lose my house or car?
12,153Can I still owe money after I have been discharged from bankruptcy?
14,781How do I file for bankruptcy?
5,144How do I get discharged from my bankruptcy?
13,313What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,473What if I cannot find or afford a Licensed Insolvency Trustee?
6,538Can a consumer proposal help me get out of debt?
10,251What are surplus income payments?
11,161How does my partner’s bankruptcy affect me?
15,514Buying a used car
I want to buy a car from someone. What should I think about?
17,365I want to buy a car from a used car dealer. What do I need to know?
21,103Can I change my mind about buying a used car?
131,672I have problems with a used car from a registered dealer. What can I do?
33,301The police seized a car I bought from a used car dealer. What can I do?
9,136Buying goods and services
I bought something online. Can I cancel my order or return it?
21,279I bought something by telephone. Can I cancel the order or return it?
4,656I bought something by mail order. Can I cancel the order or return it?
7,408How do I complain to the Ministry of Public and Business Service Delivery?
18,173Cellphones
I’m going to get a cellphone. What do I need to know?
2,264I want to cancel my cellphone contract. What should I know?
3,193Can my service provider cut off my cellphone service?
4,332I’m having problems with my service provider. What should I know?
3,162Collection agencies
A collection agency called me. Do I have to talk to them?
8,650A collection agency called about a debt I do not owe. What can I do?
35,237What rules do collection agencies have to follow and what are my rights?
34,127How do I complain to the Ministry of Public and Business Service Delivery?
18,173Credit reports and repair
I cannot pay my rent. Will this affect my credit?
14,847Someone asked me for a credit check. What does this mean?
28,156I have a low credit score. How can I improve it?
6,913There’s a mistake in my credit report. What can I do?
14,884I hired a credit repair company. What can I do if I’m having problems?
6,726How do I complain to the Ministry of Public and Business Service Delivery?
18,173Debt and money problems
I’m having trouble managing my debts. Where can I get help?
6,021What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
6,473Can I get out of a debt settlement or credit counselling agreement?
20,612My partner’s credit card company wants me to pay off their card. Can they ask that?
5,978How do I complain to the Ministry of Public and Business Service Delivery?
18,173Door‑to‑door sales
What can I buy from a door-to-door salesperson?
5,255Does a door-to-door salesperson have to give me a written contract?
7,478I felt pressured by a door-to-door salesperson. What can I do?
8,330I bought something from a door-to-door salesperson. Can I get out of the contract?
12,552I bought something from a door-to-door salesperson but I never got it. What can I do?
4,556How do I complain to the Ministry of Public and Business Service Delivery?
18,173Energy contracts
What are my rights when I sign an energy contract?
362How can I extend or renew my energy contract?
313Can I cancel my energy contract?
344What can I do if I have a problem with my energy retailer?
336Identity theft
What is identity theft?
7,533How do I protect myself from identity theft?
6,015What can I do if identity theft happens to me?
19,709Motor vehicle repairs
My car needs to be fixed. What should I think about?
8,445Can the repair shop charge me more than they said they would?
24,419My car was repaired, but still isn’t working. What does my warranty cover?
8,322What can I do if I’m not happy with my car repairs?
14,643How do I complain to the Ministry of Public and Business Service Delivery?
18,173