All questions by topic
Bankruptcy
I am having money problems. Should I file for bankruptcy?
3,988Are there options other than bankruptcy if I’m in debt?
4,237What’s the process to file for bankruptcy? Will I lose my house or car?
10,889Can I still owe money after I have been discharged from bankruptcy?
13,409How do I file for bankruptcy?
3,996How do I get discharged from my bankruptcy?
11,936What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
5,381What if I can’t find or afford a Licensed Insolvency Trustee?
5,304Can a consumer proposal help me get out of debt?
8,995What are surplus income payments?
9,524How does my partner’s bankruptcy affect me?
13,884Buying a used car
I want to buy a car from someone. What should I think about?
15,659I want to buy a car from a used car dealer. What do I need to know?
19,478Can I change my mind about buying a used car?
129,907I have problems with a used car from a registered dealer. What can I do?
30,863The police seized a car I bought from a used car dealer. What can I do?
7,951Buying goods and services
I bought something online. Can I cancel my order or return it?
19,217I bought something by telephone. Can I cancel the order or return it?
3,657I bought something by mail order. Can I cancel the order or return it?
6,387How do I complain to the Ministry of Public and Business Service Delivery?
16,303Cellphones
I’m going to get a cellphone. What do I need to know?
1,276I want to cancel my cellphone contract. What should I know?
1,892Can my service provider cut off my cellphone service?
2,491I’m having problems with my service provider. What should I know?
1,781Collection agencies
A collection agency called me. Do I have to talk to them?
7,411A collection agency called about a debt I don’t owe. What can I do?
33,183What rules do collection agencies have to follow and what are my rights?
32,475How do I complain to the Ministry of Public and Business Service Delivery?
16,303Credit reports and repair
I can’t pay my rent. Will this affect my credit?
12,899Someone asked me for a credit check. What does this mean?
26,725I have a low credit score. How can I improve it?
5,919There’s a mistake in my credit report. What can I do?
13,176I hired a credit repair company. What can I do if I’m having problems?
5,826How do I complain to the Ministry of Public and Business Service Delivery?
16,303Debt and money problems
I’m having trouble managing my debts. Where can I get help?
4,995What are Licensed Insolvency Trustees, credit counsellors, and debt settlement businesses?
5,381Can I get out of a debt settlement or credit counselling agreement?
19,363My partner’s credit card company wants me to pay off their card. Can they ask that?
5,007How do I complain to the Ministry of Public and Business Service Delivery?
16,303Door‑to‑door sales
What can I buy from a door-to-door salesperson?
3,958Does a door-to-door salesperson have to give me a written contract?
6,436I felt pressured by a door-to-door salesperson. What can I do?
7,103I bought something from a door-to-door salesperson. Can I get out of the contract?
11,067I bought something from a door-to-door salesperson but I never got it. What can I do?
3,682How do I complain to the Ministry of Public and Business Service Delivery?
16,303Identity theft
What is identity theft?
6,454How do I protect myself from identity theft?
5,000What can I do if identity theft happens to me?
17,665Motor vehicle repairs
My car needs to be fixed. What should I think about?
7,459Can the repair shop charge me more than they said they would?
22,780My car was repaired, but still isn’t working. What does my warranty cover?
6,937What can I do if I’m not happy with my car repairs?
12,661How do I complain to the Ministry of Public and Business Service Delivery?
16,303