Services in Ontario - Buying goods and services
Consumer Protection Ontario
Contact InformationPhone 416-326-8800 Toll-free 1-800-889-9768 TTY 416-229-6086 Toll-free TTY 1-877-666-6545
Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.
The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.
Pro Bono Ontario – Free legal advice hotline
Contact InformationPhone 1-855-255-7256
The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:
- consumer issues
- Powers of Attorney
- corporate law for charities, non-profits, and small businesses
It doesn’t help with family law or criminal law problems.
The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.
Law Society Referral Service
The Law Society of Ontario has on online Law Society Referral Service that gives you the name of a lawyer or licensed paralegal who will give free legal advice for up to 30 minutes in any area of law.
If you can’t wait for a legal representative to call you back, or if you don’t have a call-back number, email email@example.com. Or, if you’re in crisis or in custody, call 1-855-947-5255 or 416-947-5255, Monday to Friday, between 9 a.m. and 5 p.m.
Ontario Legal Information Centre
Contact InformationPhone 613-842-7462 Toll-free 1-844-343-7462