Services in Ontario - Debt and money problems
Consumer Protection Ontario
Contact InformationPhone 416-326-8800 Toll-free 1-800-889-9768 TTY 416-229-6086 Toll-free TTY 1-877-666-6545
Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.
The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.
Pro Bono Ontario – Free legal advice hotline
Contact InformationPhone 1-855-255-7256
The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:
- consumer issues
- Powers of Attorney
- corporate law for charities, non-profits, and small businesses
It doesn’t help with family law or criminal law problems.
The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.
Ontario Financial Empowerment Champions
There are five Ontario Financial Empowerment Champions that can help people manage their finances. These are:
EBO Financial Education Centre in Ottawa
Family Service Thames Valley in London
Sudbury Community Service Centre in Sudbury
Thunder Bay Counselling in Thunder Bay
- WoodGreen Community Services in Toronto
Services include personalized financial coaching sessions, financial literacy workshops, and clinics to help people with their taxes.
Ontario Association of Credit Counselling Services (OACCS)
Contact InformationPhone 1-905-945-5644
The association has a list of qualified credit counsellors and agencies from across Ontario. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.
Credit Counselling Canada
Contact InformationToll-free 1-866-398-5999
Credit Counselling Canada has an online tool to help you search for certified credit counsellors and agencies by postal code. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.