Services in Ontario

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Advocacy North for Elders and Seniors

Advocacy North for Elders and Seniors is a program run by community legal clinics in Northern Ontario. They offer legal help and advice to elders and seniors who have low incomes and are dealing with legal issues related to their age.  

They offer free and confidential help and advice in these areas: 

  • retirement homes and long-term care homes 
  • consent and capacity 
  • wills and powers of attorney  
  • elder abuse  
  • consumer rights including scams 

Website

sudburylegalclinic.com/legal-topic/elder-senior-law

Contact Information

Phone: 1-800-697-8719

Pro Bono Ontario – Free legal advice hotline

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:00 a.m. to 5:00 p.m.

Website

probonoontario.org/hotline

Contact Information

Phone: 1-855-255-7256

Consumer Protection Ontario

Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.

The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.

Website

ontario.ca/page/filing-consumer-complaint

Contact Information

Phone: 416-326-8800 Toll-free: 1-800-889-9768 TTY: 416-229-6086 Toll-free TTY: 1-877-666-6545

Ontario Association of Credit Counselling Services (OACCS)

The association has a list of qualified credit counsellors and agencies from across Ontario. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.

Website

financialfitness.ca

Contact Information

Phone: 1-905-945-5644

Credit Counselling Canada

Credit Counselling Canada has an online tool to help you search for certified credit counsellors and agencies by postal code. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.

Website

creditcounsellingcanada.ca

Contact Information

Toll-free: 1-866-398-5999
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