Services in Ontario - Door‑to‑door sales

Advocacy North for Elders and Seniors

Website

sudburylegalclinic.com/legal-topic/elder-senior-law

Contact Information

Phone: 1-800-697-8719

Advocacy North for Elders and Seniors is a program run by community legal clinics in Northern Ontario. They offer legal help and advice to elders and seniors who have low incomes and are dealing with legal issues related to their age.  

They offer free and confidential help and advice in these areas: 

  • retirement homes and long-term care homes 
  • consent and capacity 
  • wills and powers of attorney  
  • elder abuse  
  • consumer rights including scams 

Pro Bono Ontario – Free legal advice hotline

Website

probonoontario.org/hotline

Contact Information

Phone: 1-855-255-7256

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:00 a.m. to 5:00 p.m.

Consumer Protection Ontario

Website

ontario.ca/page/filing-consumer-complaint

Contact Information

Phone: 416-326-8800 Toll-free: 1-800-889-9768 TTY: 416-229-6086 Toll-free TTY: 1-877-666-6545

Consumer Protection Ontario helps you make a complaint against a business through the Ministry of Government and Consumer Services.

The Ministry deals with complaints against a variety of businesses, including stores, fitness centres and gyms, home renovation companies, wireless and phone companies, payday loan companies, debt settlement companies, and collection agencies.

Ontario Association of Credit Counselling Services (OACCS)

Website

financialfitness.ca

Contact Information

Phone: 1-905-945-5644

The association has a list of qualified credit counsellors and agencies from across Ontario. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.

Credit Counselling Canada

Website

creditcounsellingcanada.ca

Contact Information

Toll-free: 1-866-398-5999

Credit Counselling Canada has an online tool to help you search for certified credit counsellors and agencies by postal code. Credit counsellors at not-for-profit agencies help people who are in debt and have problems paying their bills. They help people review their finances, make a budget, deal with creditors, and improve their credit record.

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