Services in Ontario - Employment Insurance

Service Canada

Service Canada is a central place to access a wide range of government services and benefits, including Employment Insurance, Old Age Security, Canada Pension Plan, Social Insurance Numbers, and passports. There are Service Canada offices across Ontario

Service Canada’s Benefits Finder suggests benefits from the Canadian and provincial governments that you may be able to get.

Workers’ Action Centre

Website

http://workersactioncentre.org/

Contact Information

Phone 416-531-0778

The centre gives workers free information and advice. Call them to get:

  • information about your rights at work
  • help figuring out how to deal with an employment problem

Pro Bono Ontario – Free legal advice hotline

Website

https://www.probonoontario.org/hotline/

Contact Information

Phone 1-855-255-7256

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.

Legal clinics

During the COVID-19 situation, many community legal clinics are no longer meeting with people in person, but will provide services over the phone. Call ahead for more information.

Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.

Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:

  • Ontario Works and the Ontario Disability Support Program
  • tenants’ rights
  • the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
  • some employment issues

Some clinics can help with immigration and refugee problems.

Search for the clinic in your area using your postal code.

Some specialty legal clinics provide free legal services to specific groups of people with low incomes:

Some specialty legal clinics provide free legal services in only certain areas of law:

For more help contacting a clinic, call Legal Aid Ontario at 1-800-668-8258 or 416-979-1446. For TTY, use Bell’s Relay Service at 1-866-641-8867 or 416-598-8867.

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