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Francophone legal advice lines

Legal Aid Ontario (LAO) has 4 free regional advice lines that give legal information and advice in French by phone to people living in:

  • Greater Toronto Area
  • Southwestern Ontario
  • Eastern Ontario
  • Northern Ontario and parts of central Ontario including Barrie, Parry Sound, and Muskoka and Kawartha Lakes regions

The advice lines do not help with family law or criminal law matters.

Ontario Provincial Police (OPP)

The OPP is the police force in places that don’t have a local police service. If you live in one of those areas and need a police record check done, contact the OPP. For example, you might need a record check if you’re applying for a job, have signed up for volunteer work, or are adopting a child.

You can get the request form you need from:

Call 211 if you’re not sure what police force to contact for a police record check.

Website

opp.ca/index.php

Contact Information

Phone: 1-888-310-1122 Toll-free: 1-888-310-1133

Pro Bono Ontario – Free legal advice hotline

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:00 a.m. to 5:00 p.m.

Website

probonoontario.org/hotline

Contact Information

Phone: 1-855-255-7256

Ontario Ministry of Labour’s – Employment Standards Information Centre

The information centre is a telephone line that gives general information about the Employment Standard Act. They don’t give legal advice.

Website

ontario.ca/page/ministry-labour-immigration-training-skills-development

Contact Information

Phone: 416-326-7160 Toll-free: 1-800-531-5551 TTY: 1-866-567-8893

Workers’ Action Centre

The Workers’ Action Centre gives workers free information and advice. Call them to get:

  • information about your rights at work
  • help figuring out how to deal with an employment problem

Website

workersactioncentre.org

Contact Information

Phone: 416-531-0778

The Human Rights Legal Support Centre (HRLSC)

The centre gives free legal information and advice to people who have experienced discrimination. If you’re Indigenous, press 4 to reach the Indigenous Service intake staff. The centre can:

  • help you fill out an application to the Human Rights Tribunal of Ontario
  • give legal advice about how to deal with discrimination
  • provide legal representation at mediations and hearings, in some situations

There is also an online tool that can help you figure out if your situation might be discrimination.

Website

hrlsc.on.ca/en/home

Contact Information

Phone: 416-597-4900 Toll-free: 1-866-625-5179 TTY: 416-597-4903 Toll-free TTY: 1-866 612-8627

ABLE2 – Reach Legal Referral Services

If you live in the Ottawa or Champlain region and have a disability, ABLE2’s Reach Legal Referral Services may be able to help. They can refer you to a lawyer or paralegal for up to 3 hours of free legal advice in any area of law. But they cannot help with urgent legal issues.

If ABLE2 cannot help, they may refer you to community resources.

Book a meeting online, or call 613-761-9522 extension 452 or 453. You can also email reachlegalreferral@able2.org.

Website

able2.org/programs/reach-legal-services

Contact Information

Phone: 613-761-9522 extension 452 or 453