Services in Ontario - Getting hired

Ontario Ministry of Labour’s – Employment Standards Information Centre

Website

https://www.labour.gov.on.ca/english/feedback/

Contact Information

Phone 416-326-7160 Toll-free 1-800-531-5551 TTY 1-866-567-8893

The information centre is a telephone line that gives general information about the Employment Standard Act. They don’t give legal advice.

Workers’ Action Centre

Website

http://workersactioncentre.org/

Contact Information

Phone 416-531-0778

The centre gives workers free information and advice. Call them to get:

  • information about your rights at work
  • help figuring out how to deal with an employment problem

The Human Rights Legal Support Centre (HRLSC)

Website

http://www.hrlsc.on.ca/en/home

Contact Information

Phone 416-597-4900 Toll-free 1-866-625-5179 TTY 416-597-4903 Toll-free TTY 1-866 612-8627

The centre gives free legal information and advice to people who have experienced discrimination. They can:

  • help you fill out an application to the Human Rights Tribunal of Ontario
  • give legal advice about how to deal with discrimination
  • provide legal representation at mediations and hearings, in some situations

They have an online tool that can help you figure out if your situation might be discrimination.

Francophone legal advice lines

LAO has 4 free regional advice lines that give legal information and advice in French over the telephone to people living in:

  • Eastern Ontario
  • Northern Ontario, and parts of central Ontario including:
    • Barrie
    • Parry Sound
    • Muskoka and Kawartha Lakes regions
  • Greater Toronto Area
  • Southwestern Ontario

The advice lines do not help with family law or criminal law matters.

Pro Bono Ontario – Free legal advice hotline

Website

https://www.probonoontario.org/hotline/

Contact Information

Phone 1-855-255-7256

The hotline can give you 30 minutes of free legal help and advice over the telephone on civil law matters, which include:

  • employment
  • housing
  • consumer issues
  • Powers of Attorney
  • corporate law for charities, non-profits, and small businesses

It doesn’t help with family law or criminal law problems.

The hotline generally accepts calls Monday to Friday between 9:30 a.m. and 12 noon, and from 1:00 p.m. to 4:00 p.m.

Ontario Provincial Police (OPP)

Website

https://www.opp.ca/index.php

Contact Information

Phone 1-888-310-1122 Toll-free 1-888-310-1133

The OPP is the police force in places that don’t have a local police service. If you live in one of those areas and need a police record check done, contact the OPP. For example, you might need a record check if you’re applying for a job, have signed up for volunteer work, or are adopting a child.

You can get the request form you need from:

Call 211 if you’re not sure what police force to contact for a police record check.

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