Services in Ontario - Canada Pension Plan disability benefits (CPP)

Legal clinics


Contact Information

Phone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY 1-866-641-8867

Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.

Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:

  • Ontario Works and the Ontario Disability Support Program
  • tenants’ rights
  • the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
  • employment problems

Some clinics can help with immigration and refugee problems or debt and consumer problems.

Search for the clinic in your area using your postal code.

Some specialty legal clinics provide free legal services to specific groups of people with low incomes:

Some specialty legal clinics provide free legal services in only certain areas of law:

ARCH Disability Law Centre


Contact Information

Phone 416-482-8255 Toll-free 1-866-482-2724 TTY 416-482-1254 Toll-free TTY 1-866-482-2728

Legal Aid Ontario funds ARCH to offer legal services to people with disabilities who have a low income. They will also give some advice to anyone with a disability who contacts them. ARCH’s work focuses on the areas of abuse, accessibility laws, attendant services, legal capacity, discrimination, education, and employment.

Income Security Advocacy Centre (ISAC)

Legal Aid Ontario funds the Income Security Advocacy Centre (ISAC) to offer legal services to people who rely on income support, such as including social assistance, Employment Insurance benefits, Canada Pension Plan benefits, Old Age Security, Workers Compensation, and others.

Centre francophone de Toronto


Contact Information

Toll-free 1-877-966-7345

The Centre francophone de Toronto has a legal advice line funded by LAO for people living in the Greater Toronto Area including Toronto, Halton, Durham, Peel, and York. It gives legal information and advice in French over the telephone in the areas of:

  • immigration law
  • housing law
  • income assistance
  • employment law
  • consumer rights
  • human rights 

The advice line does not help with family law or criminal law matters.

Ontario Legal Information Centre


Contact Information

Phone 613-842-7462 Toll-free 1-844-343-7462

The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario by telephone or in person at their Ottawa office in English or French. They can provide legal information in any legal topic, and referrals to services.  You have to leave a message and a lawyer will call you back.


JusticeNet is a not-for-profit organization that can help people find legal services when their income is too high for legal aid and too low to afford legal fees. Their website has a list of lawyers, paralegals, and mediators who charge reduced fees based on your income and the size of your family. You must register and pay a small fee to use their services.

Social Security Tribunal of Canada


Contact Information

Toll-free 1-877-227-8577 Toll-free TTY 1-866-873-8381

The tribunal makes decisions on appeals about Employment Insurance, Canada Pension Plan, and Old Age Security. The tribunal has a general division, which is the first level of appeal, and an appeal division, which is the second level of appeal. Their website has information about the appeal process and to get the forms you need to make an appeal.

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