Services in Ontario - Canada Pension Plan disability benefits (CPP)
Contact InformationPhone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY 1-866-641-8867
During the COVID-19 situation, many community legal clinics are no longer meeting with people in person, but will provide services over the phone. Call ahead for more information.
Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.
Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:
- Ontario Works and the Ontario Disability Support Program
- tenants’ rights
- the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
- some employment issues
Some clinics can help with immigration and refugee problems.
Search for the clinic in your area using your postal code.
Some specialty legal clinics provide free legal services to specific groups of people with low incomes:
- Advocacy Centre for the Elderly
- Aboriginal Legal Services
- ARCH Disability Law Centre
- Black Legal Action Centre
- Centre Francophone du Grand Toronto
- Chinese and South Asian Legal Clinic
- Centre for Spanish Speaking Peoples
- HIV & AIDS Legal Clinic Ontario
- Justice for Children and Youth
- South Asian Legal Clinic of Ontario
Some specialty legal clinics provide free legal services in only certain areas of law:
ARCH Disability Law Centre
Contact InformationPhone 416-482-8255 Toll-free 1-866-482-2724 TTY 416-482-1254 Toll-free TTY 1-866-482-2728
Legal Aid Ontario funds ARCH to offer legal services to people with disabilities who have a low income. They will also give some advice to anyone with a disability who contacts them. ARCH’s work focuses on the areas of abuse, accessibility laws, attendant services, legal capacity, discrimination, education, and employment.
Income Security Advocacy Centre (ISAC)
Legal Aid Ontario funds the Income Security Advocacy Centre (ISAC) to offer legal services to people who rely on income support, such as including social assistance, Employment Insurance benefits, Canada Pension Plan benefits, Old Age Security, Workers Compensation, and others.
Centre francophone de Toronto
Contact InformationToll-free 1-877-966-7345
The Centre francophone de Toronto has a legal advice line funded by LAO for people living in the Greater Toronto Area including Toronto, Halton, Durham, Peel, and York. It gives legal information and advice in French over the telephone in the areas of:
- immigration law
- housing law
- income assistance
- employment law
- consumer rights
- human rights
The advice line does not help with family law or criminal law matters.
Ontario Legal Information Centre
Contact InformationPhone 613-842-7462 Toll-free 1-844-343-7462
Contact InformationPhone 416-479-0551 Toll-free 1-866-919-3219
JusticeNet helps people find a legal professional if their income is too high to get legal aid but too low to afford legal fees. If your net family income is less than $59,000, they refer you to an online directory of lawyers, paralegals, and mediators who provide help at reduced rates.
JusticeNet is a non-profit organization. You must register and pay a fee to use the website. They may return the fee if you don’t find a professional to work with.
Social Security Tribunal of Canada
Contact InformationToll-free 1-877-227-8577 Toll-free TTY 1-866-873-8381
The tribunal makes decisions on appeals about Employment Insurance, Canada Pension Plan, and Old Age Security. The tribunal has a general division, which is the first level of appeal, and an appeal division, which is the second level of appeal. Their website has information about the appeal process and to get the forms you need to make an appeal.