Services in Ontario
Discrimination in housing
Pro Bono Students Canada’s Indigenous Human Rights Clinic
The program is run by Pro Bono Students Canada and the Ontario Federation of Indigenous Friendship Centres.
It offers free legal advice and information about human rights and discrimination to Indigenous people living in Thunder Bay and Ottawa.
If you’re in Ottawa, contact the Odawa Native Friendship Centre or call 613-722-3811, extension 404.
If you’re in Thunder Bay, contact the Thunder Bay Indigenous Friendship Centre or call 807-345-5840, extension 9034.
Muslim Legal Support Centre
The Muslim Legal Support Centre (MLSC) is a legal clinic for Muslims who have low to modest incomes. MLSC offers free legal advice and other services in these areas:
- immigration
- family
- employment
- human rights
- housing
- criminal
To ask for legal help, you can complete MLSC’s intake form. Or you can call 416-350-2914 and leave a message for someone to call you back. MLSC also has free legal information sessions.
Black Legal Action Centre (BLAC)
Black Legal Action Centre (BLAC) is a community legal clinic that offers free legal services to Black Ontarians with low incomes. The clinic helps with police complaints and legal problems caused by anti-Black racism in the following areas of law:
- education
- employment
- housing
- human rights
- income assistance
For help, fill out BLAC’s intake form and email it to intake@blac.clcj.ca.
Toll Free for people in custody: 1-877-279-0680 or 1-844-302-2694
Website
blacklegalactioncentre.caContact Information
Phone: 416-597-5831 Toll-free: 1-877-736-9406 Toll-free TTY: 1-800-855-0511Francophone legal advice lines
Legal Aid Ontario (LAO) has 4 free regional advice lines that give legal information and advice in French by phone to people living in:
- Greater Toronto Area
- Southwestern Ontario
- Eastern Ontario
- Northern Ontario and parts of central Ontario including Barrie, Parry Sound, and Muskoka and Kawartha Lakes regions
The advice lines do not help with family law or criminal law matters.
Legal clinics
Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.
Community legal clinics provide free legal services to people with low incomes who live in their area. Search for the clinic in your area using your postal code. Most help with:
- income assistance
- tenant rights
- employment problems
Some clinics can help with immigration and refugee problems or debt and consumer problems.
Some specialty legal clinics provide free legal services to specific groups of people with low incomes:
- Advocacy Centre for the Elderly
- Aboriginal Legal Services
- ARCH Disability Law Centre
- Black Legal Action Centre
- Centre Francophone du Grand Toronto
- Chinese and South Asian Legal Clinic
- Centre for Spanish Speaking Peoples
- HIV & AIDS Legal Clinic Ontario
- Justice for Children and Youth
- South Asian Legal Clinic of Ontario
Some specialty legal clinics provide free legal services in only certain areas of law:
Website
legalaid.on.ca/services/legal-clinicsContact Information
Phone: 416-979-1446 Toll-free: 1-800-668-8258 TTY: 416-598-8867 Toll-free TTY: 1-866-641-8867Ontario Legal Information Centre
The Ontario Legal Information Centre offers a free 30-minute meeting with a lawyer to anyone in Ontario, online or by phone in English or French. The centre provides legal information on any legal topic, and referrals to services. Book a meeting online or call 1-844-343-7462 if you need help.
The Human Rights Legal Support Centre (HRLSC)
The centre gives free legal information and advice to people who have experienced discrimination. If you’re Indigenous, press 4 to reach the Indigenous Service intake staff. The centre can:
- help you fill out an application to the Human Rights Tribunal of Ontario
- give legal advice about how to deal with discrimination
- provide legal representation at mediations and hearings, in some situations
There is also an online tool that can help you figure out if your situation might be discrimination.
Website
hrlsc.on.ca/en/homeContact Information
Phone: 416-597-4900 Toll-free: 1-866-625-5179 TTY: 416-597-4903 Toll-free TTY: 1-866 612-8627Canadian Centre for Housing Rights (CCHR)
CCHR is an organization that works with tenants mainly by telephone and email.
Tenants facing eviction can get information about the eviction process and services that can help them. Tenants renting in Toronto can also get help if their landlord has applied for a rent increase above the guideline, or help with maintenance and repair applications to the Landlord and Tenant Board.
CCHR’s human rights services include helping tenants who:
- are being discriminated against when looking for housing
- are being harassed
- need accommodation for a human rights reason, such as a disability
- want general information about human rights or the Human Rights Tribunal of Ontario
Tribunals Ontario – Landlord and Tenant Board (LTB)
The Landlord and Tenant Board is the tribunal that decides issues between landlords and tenants.
The Board’s website has information about housing law and forms that landlords and tenants must use.
You can also call the Board for information. The Board can’t give legal advice.
Website
tribunalsontario.ca/ltbContact Information
Phone: 416-645-8080 Toll-free: 1-888-332-3234 Toll-free TTY: 1-800-855-0511 (Bell Relay Service)ABLE2 – Reach Legal Referral Services
If you live in the Ottawa or Champlain region and have a disability, ABLE2’s Reach Legal Referral Services may be able to help. They can refer you to a lawyer or paralegal for up to 3 hours of free legal advice in any area of law. But they cannot help with urgent legal issues.
If ABLE2 cannot help, they may refer you to community resources.
Book a meeting online, or call 613-761-9522 extension 452 or 453. You can also email reachlegalreferral@able2.org.
Website
able2.org/programs/reach-legal-servicesContact Information
Phone: 613-761-9522 extension 452 or 453