Services in Ontario - Old Age Security
Contact InformationPhone 416-979-1446 Toll-free 1-800-668-8258 TTY 416-598-8867 Toll-free TTY 1-866-641-8867
During the COVID-19 situation, many community legal clinics are no longer meeting with people in person, but will provide services over the phone. Call ahead for more information.
Legal Aid Ontario funds legal clinics across Ontario. There are two types of legal clinics: community legal clinics and specialty legal clinics.
Community legal clinics provide free legal services to people with low incomes who live in their area. Most help with:
- Ontario Works and the Ontario Disability Support Program
- tenants’ rights
- the Canada Pension Plan, Old Age Security, and the Guaranteed Income Supplement
- some employment issues
Some clinics can help with immigration and refugee problems.
Search for the clinic in your area using your postal code.
Some specialty legal clinics provide free legal services to specific groups of people with low incomes:
- Advocacy Centre for the Elderly
- Aboriginal Legal Services
- ARCH Disability Law Centre
- Black Legal Action Centre
- Centre Francophone du Grand Toronto
- Chinese and South Asian Legal Clinic
- Centre for Spanish Speaking Peoples
- HIV & AIDS Legal Clinic Ontario
- Justice for Children and Youth
- South Asian Legal Clinic of Ontario
Some specialty legal clinics provide free legal services in only certain areas of law:
Advocacy Centre for The Elderly (ACE)
Contact InformationPhone 416-598-2656 Toll-free 1-855-598-2656
Legal Aid Ontario funds the Advocacy Centre for the Elderly (ACE). It is a community legal clinic that gives services to seniors with low incomes in the areas of:
- Health care consent and advance care planning;
- Consumer protection;
- Elder abuse;
- Health care;
- Home care;
- Long-term care homes;
- Pensions and income; and
- Retirement homes.
ACE does not help with wills or powers of attorney, or give legal advice on estate administration, real estate, criminal law, or family law matters.
Contact InformationPhone 1-800-277-9914
Service Canada is a central place to access a wide range of government services and benefits, including Employment Insurance, Old Age Security, Canada Pension Plan, Social Insurance Numbers, and passports. There are Service Canada offices across Ontario.
Service Canada’s Benefits Finder suggests benefits from the Canadian and provincial governments that you may be able to get.
Social Security Tribunal of Canada
Contact InformationToll-free 1-877-227-8577 Toll-free TTY 1-866-873-8381
The tribunal makes decisions on appeals about Employment Insurance, Canada Pension Plan, and Old Age Security. The tribunal has a general division, which is the first level of appeal, and an appeal division, which is the second level of appeal. Their website has information about the appeal process and to get the forms you need to make an appeal.