New tool to create a consumer complaint letter

Steps to Justice has a new letter-writing tool to help people complain to a business about a product or service they bought.

The tool collects basic information about the business, and details of the product or service.The information is used to create an email that can be forwarded to the business or made into a letter and sent in the mail. If the business does not fix the problem, a complaint can be made to the Ministry of Government and Consumer Services.

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