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Are LTB hearings going ahead in the COVID-19 pandemic?

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Are LTB hearings going ahead in the COVID-19 pandemic?
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CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)

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Are LTB hearings going ahead in the COVID-19 pandemic?updated
Reviewed: 
February 10, 2021
Answer

As of March 19, 2020, all in-person hearings at the Landlord and Tenant Board (LTB) were postponed. Counter services are also closed.

Hearings are being held by telephone, video conference, or in writing. In-person hearings are very rare. There are some reasons when the LTB might consider having an in-person hearing. For example:

  • you have a disability that would make it difficult for you to have a remote hearing, or
  • a remote hearing would be unfair because you don't have a phone or reliable internet access.

If you're represented by a lawyer or paralegal, make sure to tell them right away if the LTB contacts you.

If you get a notice, email, or message about an LTB hearing and you don't have a lawyer, make a note of your hearing date and the LTB file number. Then try to get legal help right away. You can contact your local community legal clinic. You can also sign up for tenant duty counsel advice at www.tdc.acto.ca or by calling 1-877-374-0391.

And, if you've received a notice for an eviction hearing because of non-payment of rent, can also contact www.oba.org/TLCP for 30 minutes of free advice with a lawyer if you have a hearing in the next 10 days and have internet access.

Prepare for your hearing

Most hearings are being held by telephone or video conferencing through Zoom.

If your hearing is by video conference, before your hearing, make sure you have:

  • access to a reliable device or computer with a camera and microphone
  • a stable internet connection
  • a private space where you feel comfortable and can speak without interruption

Starting February 1, 2021 in Toronto, you may be able to use the 15 Grosvenor Hearing Centre if you don't have access to a telephone, computer, or internet. You must contact the LTB as soon as you receive your notice of hearing and ask to use the Hearing Centre. The LTB will review your request and let you know if they've accepted or denied your request. If your request is accepted, you must complete an on-site COVID-19 screening assessment before entering the Hearing Centre. And you must wear a mask and follow all safety measures when inside the Hearing Centre.

The LTB may change the way they hold hearings in the future. You can check the LTB's website for the latest news.

COVID-19 Evictions for non-payment of rent
COVID-19 Evictions for non-payment of rent

Learn about L1 eviction hearings

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