Should my building be getting more cleaning because of COVID-19?

Landlords are responsible for making sure their buildings meet legal health, safety, housing and maintenance standards. This includes cleaning common areas, like hallways, elevators, laundry rooms, and lobbies.

During the COVID-19 public health emergency, extra cleaning is needed to slow the spread of infection.

This means landlords and property managers should be cleaning more often, and more thoroughly than usual. And they can't charge tenants extra for increased service.

Landlords and property managers should increase the cleaning and disinfecting of frequently touched parts of the building, including:

  • doorknobs
  • elevator buttons
  • light switches
  • counters
  • handrails
  • touch screens
  • keypads

All building entrances and common areas should have hand sanitizer dispensers or handwashing stations with soap and water.

During the pandemic, public health directions and emergency government orders can change from day to day. It is up to landlords to make sure their buildings follow these rules.

If tenants don't think their landlord is doing enough to provide a safe environment during the COVID-19 pandemic, they should contact their landlord. If this doesn't help, tenants can call their public health department.

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