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Can the Landlord and Tenant Board help me with the problem I'm having with my landlord?

Can the Landlord and Tenant Board help me with the problem I'm having with my landlord?
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Reviewed: 
July 2, 2020
Answer

Important COVID-19 updates

Time limits: When figuring out the deadline to take a legal step, the time between March 16 and September 14, 2020 does not count. This is because of an emergency order that stopped all time limits to start a case during that time. Find out how this could affect you.

Landlord and Tenant Board: The LTB is holding most hearings remotely, by phone, video, or in writing. Some people have had trouble connecting to remote hearings. If you have a video hearing scheduled, download Microsoft Teams ahead of time and make sure your setup is working.

There have also been reports that it can take a long time to get through to the LTB by phone. If you need help right away, contact a lawyer or your local community legal clinic.

Your landlord has responsibilities under the law. For example, they have to:

If your landlord isn’t living up to their responsibilities, and you can’t solve the problem any other way, you can apply to the Landlord and Tenant Board.

What will the Board do?

The Board is like a court but it is less formal. When you apply to the Board you are starting a legal process, like a lawsuit.

After you apply, there will be chances for you and your landlord to discuss what should happen. If you can’t agree, the Board will hear both sides and make a decision.

If the Board finds that your landlord has not followed the law, they can order your landlord to fix or stop the problems. The Board can also order your landlord to compensate you by paying you money or reducing your rent.

In most cases, before you apply to the Board, you will have to take some steps to try to get your landlord to deal with the problem. For example, for repair problems, the Board will expect you to prove that you told your landlord about the problems and gave your landlord a reasonable time to fix them.

But you shouldn’t wait too long, either. The Board usually can’t do anything if you apply more than one year after the problem stopped or was fixed

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