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Can Ontario Works pay my assistance to someone else for me?
There are times when Ontario Works (OW) can pay all or part of your financial assistance to someone else.
Paying money that you owe
OW can do this if you owe money to someone. For example, OW can pay your landlord or your utility company directly. See Step 1.
Paying your assistance to a trustee
If you’re under 18 and getting assistance on your own, OW usually pays your assistance to a trustee. This is someone who manages your money for you. OW chooses this person.
Steps 2 and 3 have more information about trustees.
Sometimes OW pays your assistance to a trustee even if you’re 18 or older. This can happen if they think you’re “misusing” your financial assistance or you’re not capable of managing your finances.
For example, you run out of money for food because you have a gambling problem. OW may use a trustee to manage your financial assistance for you.
If you disagree with an OW decision
If you don’t agree with a decision OW makes about paying your financial assistance to someone else, you may be able to appeal. See Step 4.