How do I appeal an OW decision to the Social Benefits Tribunal?

Beware of scams

People have been getting phone calls with a pre-recorded message telling them their Ontario Works account has been deleted.

This is a scam to trick you into sharing your personal information. If you get a call like that, hang up the phone. You can report these calls to the Canadian Anti-Fraud Centre at 1-888-495-8501.

Long delays for appeal hearings

If you're appealing a decision made by OW or ODSP in 2020, your appeal hearing may not happen for a long time. People report that they're getting hearing dates from the that are between 9 and 16 months in the future. We'll update this information as things change.

If you disagree with a decision from Ontario Works (OW), you may be able to appeal to the Social Benefits Tribunal (SBT).

To appeal means that you ask the SBT to decide that OW made the wrong decision.

The SBT is not part of OW and has the power to make a different decision.

Before you start your appeal, make sure you:

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