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I disagree with a decision about assistance from Ontario Works. What can I do about it?

I disagree with a decision about assistance from Ontario Works. What can I do about it?
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Reviewed: 
November 30, 2016
Answer

You may be able to appeal to the Social Benefits Tribunal (SBT) if you get a decision from Ontario Works (OW):

To appeal means that you ask the SBT to decide that the OW decision is wrong.

The SBT is not part of OW and has the power to make a different decision.

Asking for an internal review

Before you can appeal an OW decision to the SBT, you must ask for an internal review of the decision.

Someone in the OW office reviews the decision and decides whether or not to change it. This is a different person than the one who made the decision that you disagree with.

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