1. Learn what OW can say you have to give them

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Income Assistance - Ontario Works
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CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)

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OW wants proof of something I can't give them. What can I do?
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1. Learn what OW can say you have to give them

Ontario Works (OW) can say that you must give them information that relates to:

For example, they can ask you about any income that you have and any assets that you own. 

OW must be clear and specific about the information and documents they want from you.

It’s important to:

  • try to get what OW asks for
  • keep a record of what you do to try to get it

Documents OW may ask for

Examples of documents OW may ask you for include:

OW can also ask for information about changes in your life, for example, if someone moves in with you or you and your spouse separate.

If you have a problem with OW

You may want to get help from a community legal clinic if:

  • you don’t understand what OW wants
  • you think OW is being unfair
  • you think OW is asking for information they can’t require you to give them

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Reviewed: September 30, 2017

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