3. Complain to a government agency

Find services

Tribunals and Courts - Landlord and Tenant Board
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CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
Federation of Metro Tenants' Associations
The Human Rights Legal Support Centre (HRLSC)

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3. Complain to a government agency

If the problem continues, you can complain to the Rental Housing Enforcement Unit (RHEU). The RHEU is part of the Ministry of Housing. Its job is to try to make sure landlords and tenants follow the law.

You can contact the RHEU's call centre at these numbers:

Toll Free Phone Line: 1-888-772-9277

416 Dialling Area: 416-585-7214

Fax: 416-585-6464

Toll Free Fax Line: 1-866-321-4127

Sometimes landlords will change their behaviour when someone from the RHEU contacts them.

You May Also Need

Ministry of Municipal Affairs and Housing - Investigation and Enforcement Unit
Ministry of Municipal Affairs and Housing
Reviewed: August 31, 2015

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