I get home care and I’m being abused. What can I do?Updated June 15

3. Make a complaint to HCCSS

In addition to making a complaint to the agency, you can also complain to the Home and Community Care Services (HCCSS).

You can ask your local HCCSS Care Coordinator how to make a complaint about abuse. They must give you written information about how to make this kind of complaint. They should also tell you about any laws, rules, or policies that affect your complaint.

Follow the rules for reporting abuse. In your complaint, include information like:

  • what happened to you
  • how it affected you
  • what you want to happen
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