3. Talk to a non-profit credit counsellor

A collection agency called me. Do I have to talk to them?
This question has an answer and 4 steps

3. Talk to a non-profit credit counsellor

A non-profit credit counselling service may be able to help if you have a lot of debts or have trouble paying your bills. They’ll meet with you to discuss your options.

They can also help you if you’re dealing with a collection agency.

For example, they can tell the collection agency that they’re helping you to make a plan to pay back your debt.

Sometimes, a counsellor can convince the collection agency to:

  • let you pay back less money than they’re asking you for
  • lower the interest rate that you’re paying on the money you owe
  • give you more time to pay back your debt

Paying a fee

Non-profit credit counsellors charge money to help you. But if you can’t afford to pay, they might charge you less or nothing at all.

You May Also Need

Ontario Association of Credit Counselling Services
Credit Counselling Canada
Reviewed: August 17, 2018

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