Ask the salesperson for identification

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Debt and Consumer Rights - Door‑to‑door sales
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Ministry of Government and Consumer Services
CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
Ministry of Government and Consumer Services

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Does a door-to-door salesperson have to give me a written contract?
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Ask the salesperson for identification

You should always check the identity of a door-to-door salesperson and the business they work for. Make sure they really work for the company they say they do and that the business is trustworthy, or even exists.

You can ask the salesperson to show you a piece of photo identification. You can also look online for information about the business they work for. Most door-to-door salespeople will have personal identification and a card that says who they work for.

Don’t buy anything from the salesperson if they don’t have identification or if you can’t find information about their company. If you’re interested in their product or service, ask them to come back with identification and company information.

Reviewed: January 2, 2020

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