1. Learn what rules the companies have to follow
Try these tools:
Use this letter-writing tool to complain about a product or service.
Each type of business has rules and laws they must follow. For example:
- Door-to-door sellers
- Credit repair companies
- Debt settlement companies
- Payday loan companies
- Collection agencies
There may be other rules than the ones listed here. If you don't see a rule that covers your situation, it's a good idea to get legal advice.
If the business does not follow the rules, you can complain to the Ministry of Public and Business Service Delivery.