1. Ask your landlord to agree to reschedule the hearing

The Landlord and Tenant Board (LTB) is more likely to change your hearing date if your landlord agrees to it. Contact your landlord and explain why you want to reschedule the hearing. If they don't want to change the date, ask why. There may be ways to deal with their concerns.

There could be other parties named on the landlord's application. For example, the landlord might have listed a former landlord, a property manager, or an employee. If there are other parties on the application, you must also contact them and explain why you want to reschedule the hearing.

Ask the landlord and the other parties for all the dates when they are not available to come to a hearing in the 90 days after the original hearing date. You will need this information to fill out the LTB's Request to Reschedule a Hearing form.

If your landlord, their representative, or the other parties agree to reschedule the hearing, try to get this in writing. If you can't get this in writing, you should make careful notes about your conversation.