1. Make sure your landlord knows about the problem

There are many reasons why you might not have the service. For example, your landlord might have:

• cut off the service on purpose
• failed to pay a bill
• failed to do needed repairs

In any of these situations, you should tell your landlord that it is against the law for them to cut off the service, and that they must take steps to restore the service right away.

Keep notes for yourself about when you talked to your landlord and what each of you said.

If your landlord doesn't fix the problem as soon as possible, send a letter or an email asking your landlord to fix the problem. Make sure to keep a copy for yourself.

If a service provider has cut off your service, you can contact them to find out why. If it's because your landlord told them to turn it off or your landlord didn't pay a bill they were supposed to pay, ask the service provider to give you a letter telling you this. If the service provider won't give you a letter, make notes about who you spoke to at the service provider and what they said. You might need this information later.

It's safest to keep paying your rent while you're trying to get your landlord to deal with the problem. If you do not pay all your rent for any reason, your landlord can try to have you evicted.