2. Ask for any accommodations you need

Accommodations are changes you ask the Landlord and Tenant Board (LTB) to make because the usual way they hold hearings is unfair for you or violates your human rights. The LTB usually holds hearings remotely using Zoom. Often there are multiple hearings scheduled in the same Zoom hearing room at the same time.

There are many reasons why you might need an accommodation. Here are some examples:

• You have a disability that makes Zoom hearings difficult.
• You need an interpreter.
• You don't have a device you can use to attend a Zoom hearing.
• You don't have an internet or phone connection that is good enough for a Zoom hearing.

To ask for accommodations, use the LTB's Accommodation Request form. Explain why a Zoom hearing won't work for you, and how the LTB can change your hearing to make it better for you. For example, if you have social anxiety and struggle in large groups, you might ask the LTB to have your hearing in a private Zoom hearing room instead of in a group of hearings.

It's important that you attach any evidence that supports your accommodation request. For example, if you have a disability, you can attach a medical report that explains your diagnosis and symptoms. If you are concerned about your landlord seeing this information, you can ask the LTB not to share some or all of the documents you send with your accommodation request.

You can learn more about asking for accommodations in I want to make changes to my tribunal hearing. What can I do?