4. Apply to the Landlord and Tenant Board

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Housing Law - Paying rent
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CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
Centre for Equality Rights in Accommodation (CERA)
Federation of Metro Tenants' Associations

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Can I withhold rent to get my landlord to do something?
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4. Apply to the Landlord and Tenant Board

Important COVID-19 updates

Time limits: When figuring out the deadline to take a legal step, the time between March 16 and September 14, 2020 does not count. This is because of an emergency order that stopped all time limits to start a case during that time. Find out how this could affect you.

Landlord and Tenant Board: The LTB is holding most hearings remotely, by phone, video, or in writing. Some people have had trouble connecting to remote hearings. If you have a video hearing scheduled, download Microsoft Teams ahead of time and make sure your setup is working.

There have also been reports that it can take a long time to get through to the LTB by phone. If you need help right away, contact a lawyer or your local community legal clinic.

If your landlord does not correct the problem, you can apply to the Landlord and Tenant Board. The Board is like a special court that settles disagreements between tenants and landlords.

When you apply, the Board will set a date for a hearing where you and the landlord can each explain the situation to a member of the Board.

It is your responsibility to convince the Board member about the problem. It is very important to bring evidence to your hearing, for example:

  • witnesses
  • photos, audio or video recordings
  • inspectors' reports and work orders
  • letters and notes
  • anything else that can help you prove your case to the Board member

You May Also Need

Advocacy Centre for Tenants Ontario (ACTO)
Advocacy Centre for Tenants Ontario (ACTO)
CLEO (Community Legal Education Ontario/Éducation juridique communautaire Ontario)
Reviewed: October 31, 2017

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