4. Call an inspector
Question & Answer
Can my landlord cut off my electricity or other utilities?If your landlord doesn't fix a problem with water, heat, electricity, or sewage, you can call your local property standards or department. Many cities, towns, and other municipalities have inspectors who can your landlord to get the utility fixed. If an inspector makes an order, you should ask for a copy of it.
If there are no housing standards by-laws where you live, the Rental Housing Enforcement Unit () is responsible for making sure landlords follow the provincial standards. You can call the RHEU at 1-888-772-9277.